Airports around the world expect to spend over $8.4bn on IT this year alone, highlighting the increased importance of technology in driving new efficiency, increased security and improved passenger experience at airports globally. More importantly, it demonstrates that digital transformation of airports is well underway. Catherine Mayer, Vice-President of SITA reports on the findings on the latest trends.
One of the most challenging operational concerns for airports is waiting times at security checkpoints. For passengers, security checks are usually a stressful moment in their journey through the airport. What if you could book your security slot? What if you could reinvent the passenger experience and make it seamless, stress-free and efficient? These and other challenges were what Recoding Aviation was all about. Six major European airports, led by Amsterdam Airport Schiphol, brought 154 young IT experts to Berlin on 16-18 June to develop new digital tools that improve a wide range of passenger services. Inês Rebelo travelled to Berlin to watch the action unfold.
Lyon-Saint-Exupéry Airport has signed a strategic partnership with Stanley Robotics to deploy robotic valet technology in large outdoor car parks. The first experimental phase will launch next September.
HMSHost is taking Pepper the Robot on a North American airport tour to attract and engage travellers, and encourage them to download the airport dining app, Host2Coast. The free mobile app offers travellers information on the nearest food & beverage locations, operating hours and menu.
Imagine a game that puts you in the seat of an airport operator. Got it? Now add to it 28.5 million passengers flying through this airport on a yearly basis. It is Russia’s second-busiest airport, Moscow-Domodedovo, that launched a game enabling you to get a feel for what it’s like to facilitate 225,000 aircraft movements a year. Agata Lyznik gets her game on.