Airports are investing in automation as a response to rising passenger numbers and the challenges of capacity constraints. By Iyad Hindiyeh, Global Head of Strategy, Airport IT, Amadeus
A biometric boarding pilot at Ljubljana Airport, involving Amadeus, Adria Airways and LOT Polish Airlines, reduced the average boarding time by approximately 75%. The successful trial paves the way for a common biometric solution, making check-in, security and boarding easier.
The FLIO app, used by air passengers to destress their time at airports, has now been installed more than one million times. This makes FLIO, the air traveller’s ‘flight companion’, the most used airport app in the world. Usage of the app increased three and a half times between January and December 2018.
A project is underway within NATS’ bespoke Digital Tower Laboratory at Heathrow Airport to test whether a combination of ultra HD 4K cameras, along with state-of-the-art AI and machine learning technology, can be used to help improve the airport’s landing capacity in times of low visibility, as well as improving punctuality.
Athens International Airport, in collaboration with Toorbee, has launched the first app in Greece exclusively for Chinese travellers. The new ‘AIΑ-Toorbee WeChat Miniapp’ offers Chinese travellers a user-friendly digital environment, in their own language, with Athens becoming one of the first ‘China-ready’ airports in Europe.