Airport Business http://www.airport-business.com The Leading Airport Magazine Tue, 17 May 2016 08:26:40 +0000 en-US hourly 1 Innovative MyDutyFree concept enhances Munich Airport retail offer http://www.airport-business.com/2016/05/innovative-mydutyfree-concept-enhances-munich-airport-retail-offer/ http://www.airport-business.com/2016/05/innovative-mydutyfree-concept-enhances-munich-airport-retail-offer/#respond Tue, 17 May 2016 08:26:40 +0000 http://www.airport-business.com/?p=12223 Travellers using Munich Airport’s new satellite facility will soon experience the innovative retail concept – MyDutyFree – developed by the airport’s trade subsidiary eurotrade. The unique offer has a strong affinity to Bavaria and the city of Munich. Passengers using Munich Airport’s new satellite facility will soon be able to enjoy the innovative concept for the […]

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Melbourne Airport redevelopment focused on “connecting with customers” http://www.airport-business.com/2016/05/melbourne-airport-redevelopment-connecting-with-customers/ http://www.airport-business.com/2016/05/melbourne-airport-redevelopment-connecting-with-customers/#respond Tue, 17 May 2016 08:25:23 +0000 http://www.airport-business.com/?p=12219 The next stage of Melbourne Airport’s ambitious redevelopment focuses on Terminal 2, with plans including a luxury retail boulevard in the international departures area. Andrew Gardiner, Chief of Retail & Launceston, Australia Pacific Airports (Melbourne), explains the “exciting, transformational project” to Ross Falconer. The Melbourne Airport vision is to ensure that all of its terminals […]

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Gatwick opens world’s largest self-service bag drop zone http://www.airport-business.com/2016/05/gatwick-opens-worlds-largest-self-service-bag-drop-zone/ http://www.airport-business.com/2016/05/gatwick-opens-worlds-largest-self-service-bag-drop-zone/#respond Tue, 17 May 2016 08:24:52 +0000 http://www.airport-business.com/?p=12209 London Gatwick Airport has opened the world’s largest self-service bag drop zone as part of its transformation of the North Terminal. The £36 million (€45m) project creates a new state-of-the-art check-in floor and takes Gatwick a step closer to its ambition to eliminate queues. London Gatwick Airport has opened the world’s largest self-service bag drop […]

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Dublin Airport investing €10m in T1 renovation http://www.airport-business.com/2016/05/dublin-airport-investing-e10m-in-t1-renovation/ http://www.airport-business.com/2016/05/dublin-airport-investing-e10m-in-t1-renovation/#respond Tue, 17 May 2016 08:23:13 +0000 http://www.airport-business.com/?p=12213 Dublin Airport is spending €10 million on the transformation of the Arrivals Hall and façade of Terminal 1. The project is designed to make the floor layout more user-friendly and intuitive for customers. Dublin Airport is making a €10 million investment to transform the Arrivals Hall and façade of Terminal 1. Renovations include new flooring, […]

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Naples Airport installs automated border control e-gates http://www.airport-business.com/2016/04/naples-airport-installs-automated-border-control-e-gates/ http://www.airport-business.com/2016/04/naples-airport-installs-automated-border-control-e-gates/#respond Sun, 17 Apr 2016 13:07:59 +0000 http://www.airport-business.com/?p=12180 Passengers from within the European Union arriving at Naples International Airport can now make use of automated border control e-gates. The e-gates use facial recognition technology to confirm that the passenger is the passport holder, while fingerprint verification technology has been built in to add an extra layer of security when required. Passengers from within the […]

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Frankfurt Airport focuses on relaxation with new silent chairs and yoga rooms http://www.airport-business.com/2016/04/frankfurt-airport-focuses-relaxation-new-silent-chairs-yoga-rooms/ http://www.airport-business.com/2016/04/frankfurt-airport-focuses-relaxation-new-silent-chairs-yoga-rooms/#respond Sun, 17 Apr 2016 13:06:02 +0000 http://www.airport-business.com/?p=12192 Travellers at Frankfurt Airport now have new relaxation opportunities thanks to Fraport’s introduction of so-called “silent chairs” and yoga rooms as part of its ongoing “Great to have you here!” passenger experience improvement programme. Travellers at Frankfurt Airport now have new relaxation opportunities thanks to Fraport’s introduction of so-called “silent chairs” and yoga rooms as […]

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New generation kiosks installed at AMS, CDG and ORY http://www.airport-business.com/2016/04/new-generation-kiosks-installed-ams-cdg-ory/ http://www.airport-business.com/2016/04/new-generation-kiosks-installed-ams-cdg-ory/#respond Sun, 17 Apr 2016 13:04:16 +0000 http://www.airport-business.com/?p=12186 A new generation of kiosk jointly developed by Air France-KLM and SITA is now in operation at Paris’ CDG and Orly airports, as well as Amsterdam Airport Schiphol. A total of 765 of the new kiosks will be installed at 50 airports served by Air France-KLM. A new generation of kiosk jointly developed by Air […]

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London Heathrow extends baggage delivery service to Terminal 4 http://www.airport-business.com/2016/04/london-heathrow-extends-baggage-delivery-service-terminal-4/ http://www.airport-business.com/2016/04/london-heathrow-extends-baggage-delivery-service-terminal-4/#respond Sun, 17 Apr 2016 13:02:50 +0000 http://www.airport-business.com/?p=12195 The AirPortr baggage delivery service is now available for passengers arriving at and departing from London Heathrow Airport’s Terminal 4. The service went live in Terminals 3 and 5 in December 2015, and it has now been extended to Terminals 2 and 4. The AirPortr baggage delivery service is now available for passengers arriving at […]

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Passengers invited to trial Oslo’s ‘first of their kind’ security lanes http://www.airport-business.com/2016/04/passengers-invited-trial-oslos-first-kind-security-lanes/ http://www.airport-business.com/2016/04/passengers-invited-trial-oslos-first-kind-security-lanes/#respond Sun, 17 Apr 2016 13:01:19 +0000 http://www.airport-business.com/?p=12189 When Oslo Airport’s new departures hall opens in April 2017 it will be equipped with 11 security lanes, increasing the total to 30 across the airport. The new lanes are described as “the first of their kind worldwide”, and are designed to significantly enhance the security check experience for passengers. When Oslo Airport’s new departures […]

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“The most surprising commercial experience in a European airport” http://www.airport-business.com/2016/04/surprising-commercial-experience-european-airport/ http://www.airport-business.com/2016/04/surprising-commercial-experience-european-airport/#respond Thu, 14 Apr 2016 11:57:52 +0000 http://www.airport-business.com/?p=12048 The Côte d’Azur is truly a blue chip destination, a fact that resonates throughout the comprehensive rejuvenation of Nice Airport’s commercial offer. With the Terminal 1 refurbishment to be complete in May, and work already underway on Terminal 2, Filip Soete, Chief Commercial Officer, Nice Côte d’Azur Airport, discussed developments with Ross Falconer. The Côte […]

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Family values: Organic growth strengthening Gebr. Heinemann’s competitive position http://www.airport-business.com/2016/04/family-values-organic-growth-strengthening-gebr-heinemanns-competitive-position/ http://www.airport-business.com/2016/04/family-values-organic-growth-strengthening-gebr-heinemanns-competitive-position/#respond Thu, 14 Apr 2016 11:53:30 +0000 http://www.airport-business.com/?p=11958 Raoul Spanger, Executive Director (Retail & HR) and Member of the Executive Board, Gebr. Heinemann, interviewed in Hamburg by Ross Falconer. Raoul Spanger, Executive Director (Retail & HR) and Member of the Executive Board, Gebr. Heinemann, interviewed in Hamburg by Ross Falconer. A passion for trading is in the genes at Gebr. Heinemann. The small family business […]

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“Airports are a fantastic platform for growing our brands” http://www.airport-business.com/2016/04/airports-fantastic-platform-growing-brands/ http://www.airport-business.com/2016/04/airports-fantastic-platform-growing-brands/#respond Thu, 14 Apr 2016 11:50:46 +0000 http://www.airport-business.com/?p=12045 Francis Gros, Head of Global Channels, Luxottica, is speaking in this year’s ACI EUROPE Airport Commercial & Retail Conference & Exhibition, in the First Working Session, examining just how good airports are for brands. Ahead of the event, he shared his thoughts with Ross Falconer on how effective airports and travel retailing are for positioning […]

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“There is nothing more effectively experiential than engaging with the product itself” http://www.airport-business.com/2016/04/nothing-effectively-experiential-engaging-product/ http://www.airport-business.com/2016/04/nothing-effectively-experiential-engaging-product/#respond Thu, 14 Apr 2016 11:45:44 +0000 http://www.airport-business.com/?p=12062 Neil Ebbutt, Co-owner & Director Wholesale, Rituals, is participating in this year’s ACI EUROPE Airport Commercial & Retail Conference & Exhibition, offering his perspective on retail-tainment and bringing a sense of retail theatre to airports. He gave Ross Falconer a preview of his intervention. Neil Ebbutt, Co-owner & Director Wholesale, Rituals, is participating in this […]

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Developing “the leading transfer hub between Europe and Asia” http://www.airport-business.com/2016/04/developing-leading-transfer-hub-europe-asia/ http://www.airport-business.com/2016/04/developing-leading-transfer-hub-europe-asia/#respond Thu, 14 Apr 2016 11:09:11 +0000 http://www.airport-business.com/?p=11999 An interview with Kari Savolainen, CEO Finavia. By Ross Falconer An interview with Kari Savolainen, CEO Finavia. By Ross Falconer Helsinki as a destination is a mix of rural and urban. In just one day, you can experience the tranquillity of Finnish nature, street food festivals, a traditional Finnish sauna, historical monuments and modern museums, and […]

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Lithuanian Airports focused on improving vital air connectivity http://www.airport-business.com/2016/04/lithuanian-airports-focused-improving-vital-air-connectivity/ http://www.airport-business.com/2016/04/lithuanian-airports-focused-improving-vital-air-connectivity/#respond Thu, 14 Apr 2016 11:04:05 +0000 http://www.airport-business.com/?p=12008 2015 was the first full-year of operation for Lithuanian Airports as a national airports’ network comprising Vilnius, Palanga and Kaunas airports. Gediminas Almantas, CEO Lithuanian Airports, outlined a synchronised strategy that prioritises improved connectivity, and efficient management and operations, to Ross Falconer. 2015 was the first full-year of operation for Lithuanian Airports as a national […]

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Driving parking revenues http://www.airport-business.com/2016/04/driving-parking-revenues/ http://www.airport-business.com/2016/04/driving-parking-revenues/#respond Thu, 14 Apr 2016 11:02:07 +0000 http://www.airport-business.com/?p=12038 IDeaS is showcasing its progressive approach to optimising car parking revenue at this year’s 25th ACI EUROPE Airport Commercial & Retail Conference & Exhibition. Pauline Oliver, Business Development Manager, IDeaS, briefs Marta Dimitrova on the potential of data science and analytics to forecast true demand and set optimal rates for car parking. IDeaS is showcasing […]

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“Maximising the connections between travellers and airport concessions” http://www.airport-business.com/2016/04/maximising-connections-travellers-airport-concessions/ http://www.airport-business.com/2016/04/maximising-connections-travellers-airport-concessions/#respond Thu, 14 Apr 2016 11:00:10 +0000 http://www.airport-business.com/?p=12107 Mark Bergsrud, CEO of Grab, interviewed by Ross Falconer. Mark Bergsrud, CEO of Grab, interviewed by Ross Falconer. Travellers today demand a level of control and personalisation that is unprecedented. They have, therefore, embraced the control and ease of use that well-designed mobile tools give them when travelling – right from mobile check-in, through to […]

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What is the future of European regional aviation? http://www.airport-business.com/2016/04/future-european-regional-aviation/ http://www.airport-business.com/2016/04/future-european-regional-aviation/#respond Thu, 14 Apr 2016 10:58:04 +0000 http://www.airport-business.com/?p=12099 Paul Hogan talks to Simon McNamara, Director General of the European Regions Airline Association Paul Hogan talks to Simon McNamara, Director General of the European Regions Airline Association The regionals were born out of deregulation – they were the first airlines to take advantage of the new single market freedoms in Europe but, after huge […]

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Low-cost long-haul services “a special distinction” for Cologne/Bonn http://www.airport-business.com/2016/04/low-cost-long-haul-services-special-distinction-colognebonn/ http://www.airport-business.com/2016/04/low-cost-long-haul-services-special-distinction-colognebonn/#respond Thu, 14 Apr 2016 10:55:20 +0000 http://www.airport-business.com/?p=12094 Michael Garvens, Chairman of the Management Board, Cologne Bonn Airport, interviewed by Ross Falconer. Michael Garvens, Chairman of the Management Board, Cologne Bonn Airport, interviewed by Ross Falconer. Cologne/Bonn is strategically positioned as the leading low-cost airport in Germany. Its story is one of sustainable success, and as an airport situated between two bigger competitors […]

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Munich’s new T2 satellite: “A real improvement in passenger comfort and quality of service” http://www.airport-business.com/2016/04/munichs-new-t2-satellite-real-improvement-passenger-comfort-quality-service/ http://www.airport-business.com/2016/04/munichs-new-t2-satellite-real-improvement-passenger-comfort-quality-service/#respond Thu, 14 Apr 2016 10:52:45 +0000 http://www.airport-business.com/?p=12090 As this edition of Airport Business went to press, final preparations were underway for the opening of Munich Airport’s T2 satellite building. Philipp Ahrens, Director Project Team Satellite, Terminal 2 Management Company, Munich Airport, updated Ross Falconer on the project ahead of the official opening ceremony on 22 April and the start of operations four […]

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“New long-haul routes an important growth factor” for Vienna http://www.airport-business.com/2016/04/new-long-haul-routes-important-growth-factor-vienna/ http://www.airport-business.com/2016/04/new-long-haul-routes-important-growth-factor-vienna/#respond Thu, 14 Apr 2016 10:49:29 +0000 http://www.airport-business.com/?p=12083 Vienna Airport is building on a record year in 2015, with its proactive route development strategy stimulating key new long-haul routes, and a continued focus on development of the Airport City. Julian Jäger, Member of the Management Board, Vienna Airport, outlined his vision to Marta Dimitrova. Vienna Airport is building on a record year in […]

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“Making non-spenders spend” http://www.airport-business.com/2016/04/making-non-spenders-spend/ http://www.airport-business.com/2016/04/making-non-spenders-spend/#respond Thu, 14 Apr 2016 10:44:50 +0000 http://www.airport-business.com/?p=12079 Coindrum is participating in this year’s 25th ACI EUROPE Airport Commercial & Retail Conference & Exhibition, showcasing its innovation designed to enhance travel retail opportunities. Ahead of the event, Lukas Decker, CEO Coindrum, briefed Marta Dimitrova on the solution, and also the recent funding round. Coindrum is participating in this year’s 25th ACI EUROPE Airport […]

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Travellers embracing efficiencies of self-service bag drop http://www.airport-business.com/2016/04/travellers-embracing-efficiencies-self-service-bag-drop/ http://www.airport-business.com/2016/04/travellers-embracing-efficiencies-self-service-bag-drop/#respond Thu, 14 Apr 2016 10:42:01 +0000 http://www.airport-business.com/?p=12074 Baggage handling automation is an increasingly prevalent contributor to both efficient airport operations and an enhanced passenger experience. Lieselotte Neste, Executive Vice President, Business Line Mobility, Materna, discussed the current trend of self bag drop systems to enhance automated processes with Marta Dimitrova. Baggage handling automation is an increasingly prevalent contributor to both efficient airport […]

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Weightless baggage loading http://www.airport-business.com/2016/04/weightless-baggage-loading/ http://www.airport-business.com/2016/04/weightless-baggage-loading/#respond Thu, 14 Apr 2016 10:40:00 +0000 http://www.airport-business.com/?p=12070 As airports adjust to the challenges of an ever-changing market, advances in technology mean that passengers expect a stress-free journey. Airports of all sizes are responding through technologies including self-boarding and self check-in facilities. An equally important aspect of the traveller experience, of course, is that baggage arrives on time, at the correct destination. As […]

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“Tranquil ambience and feel of a classy hideaway” http://www.airport-business.com/2016/04/tranquil-ambience-feel-classy-hideaway/ http://www.airport-business.com/2016/04/tranquil-ambience-feel-classy-hideaway/#respond Thu, 14 Apr 2016 10:29:01 +0000 http://www.airport-business.com/?p=12057 Plaza Premium Lounge, the largest independent airport lounge network in the world, keeps expanding with full strength. Song Hoi-see, founder and Chief Executive Officer of its parent company, Plaza Premium Group, explains the company’s new and exciting projects. Plaza Premium Lounge, the largest independent airport lounge network in the world, keeps expanding with full strength. […]

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