Brussels Airport is continuously adapting its infrastructure, processes and products to meet the evolving needs of its passengers. In 2017/18, the Passenger Experience department of Brussels Airport had a particular focus on how to improve the security operating model to avoid queuing and thus reduce stress. Thomas Sterken, Capacity Planning & Optimisation Manager at Brussels Airport Company, tells us the successful story.
“Deep learning will improve operations, customer experience and make infrastructure and people safer”
Smiths Detection is utilising deep learning and deploying it to create effective automated solutions to detect prohibited items. Deep learning is said to provide two key things: better object detection capabilities and reduced pressure on resources – allowing for improved efficiency. By Ross Falconer
By Javier Caldes-Casas, Airport Security Expert, Munich Airport International GmbH
An interview with Prof. Zhiqiang Chen, Chairman, President and Chief Executive Officer, Nuctech. By Ross Falconer
The ACI Airport Excellence (APEX) in Security programme was launched in October 2017, and in May this year Cork Airport became the EU’s first to undergo a peer review. The airport’s Ken Roberts, Head of Operational Security & Police, and Mick Delaney, Deputy Head of Operational Security & Police, shared their experiences with Ross Falconer.