Passenger

‘The future of the travel industry unquestionably is a connected one’

‘The future of the travel industry unquestionably is a connected one’

Josh Weiss, Hilton Worldwide’s VP Brand and Guest Technology, outlined the company’s smartphone strategy to Airport Business’ Ross Falconer, and how it can improve the end-to-end travel experience.

The €1.7 billion expansion at Oslo will boost the airport’s capacity and future-proof its growth

The €1.7 billion expansion at Oslo will boost the airport’s capacity and future-proof its growth

Oslo Airport is now just over halfway through the pioneering €1.7 billion airport expansion that will transform facilities for its rapidly growing number of passengers. The Terminal 2 development will increase the airport by 117,000sqm, and once completed in 2017, the “new Oslo Airport” will have the capacity to handle 28 million passengers, new departure and arrivals areas, a state-of-the-art baggage facility, and 11 more aircraft gates.

Beacon-based wayfinding at Amsterdam Airport Schiphol

Beacon-based wayfinding at Amsterdam Airport Schiphol

Travellers departing from Amsterdam Airport Schiphol now have a new way to navigate through the airport.

‘Do it yourself’ bag drop at Hamburg Airport

‘Do it yourself’ bag drop at Hamburg Airport

Hamburg Airport has introduced a new common use self-service bag drop system in Terminal 1, which enables passengers to complete the check-in, tagging and bag drop processes completely independently.

Baggage collection and delivery at LCY

Baggage collection and delivery at LCY

Travellers arriving at London City Airport on a British Airways flight can now choose to have their luggage collected from the baggage reclaim hall and delivered to their final destination.