Enhancing the passenger experience and implementing innovative solutions continues to be an important focus for Montréal-Trudeau Airport, as it seeks to add capacity and meet growing demand. Philippe Rainville, President and CEO, Aéroports de Montréal, outlines developments to Marta Dimitrova.
Ranging from app-based F&B pre-ordering to virtual interpreters, Europe’s airports are continuing to think outside the box to simplify the passenger experience. Ryan Ghee reports.
Amsterdam Airport Schiphol has opened its newly renovated Holland Boulevard for passengers in transit. Located between Departure Lounges 2 and 3, the renovated public area has been designed to reflect Dutch art and culture.
Passengers at Frankfurt Airport can now enjoy popular blockbusters before taking off. A selection of full-length movies, fascinating documentaries and TV series, is available in two ‘Movie Worlds’ in Piers A and Z in Terminal 1.
Following the arrival of the popular character Mr. Adventure last year, this summer sees Heathrow Airport welcome new travelling friend: Little Miss Explorer. The duo has launched Around the World with Mr. Adventure, a brand new interactive augmented reality app, at Heathrow Terminal 2 to entertain children as they navigate through Heathrow’s terminals.