Development

Manchester Airport celebrates a year of construction on £1bn transformation programme

Manchester Airport celebrates a year of construction on £1bn transformation programme

Manchester Airport is marking one year of construction on the biggest investment project in its history. The £1 billion (€1.1bn) Manchester Airport Transformation Programme will see Terminal 2 become 150% bigger and the focal point of the airport’s operations.

Passenger

Gatwick Airport opens special assistance area for PRMs

Gatwick Airport opens special assistance area for PRMs

London Gatwick Airport has announced the opening of a new £2 million (€2.3m) airline lounge style area in its North Terminal for passengers who require special assistance. It is one of the largest special assistance areas in any European airport.

Operations

A new era for airport safety in Europe, but not without complications

A new era for airport safety in Europe, but not without complications

The new EASA Aerodrome rules entered fully into force on 1 January 2018. Over 400 European airports have met the highest European safety standards in infrastructure and operational processes. So, what’s next? Ensuring efficient compliance and change management regarding safety regulatory requirements. Report by Panos Spiliotis & Ansgar Sickert.

Security

Hermes Airports adopts interactive self-service kiosks at Larnaka and Pafos

Hermes Airports adopts interactive self-service kiosks at Larnaka and Pafos

Through the BorderExpress kiosks, designed by Vancouver Airport Authority’s Innovative Travel Solutions, each departing or arriving passenger in Cyprus will be able to scan his or her identity card or passport as part of the passport control procedure.

IT

Hamburg Airport announces cooperation with FLIO airport app

Hamburg Airport announces cooperation with FLIO airport app

Passengers at Hamburg Airport can now use the FLIO airport app to access exclusive retail and food & beverage offers, as well as book car parking spaces and lounge access.

Commercial

Heinemann Duty Free turns 20 at Budapest Airport

Heinemann Duty Free turns 20 at Budapest Airport

Budapest Airport has marked 20 years of a closely-held partnership with Heinemann Duty Free. “Providing a unique retail offering for all our customers, together we have expanded and established a successful duty free operation which has become the pillar of our shopping experience,” says Kam Jandu, CCO Budapest Airport.

Environment

The power of a good idea

The power of a good idea

This summer marks ten years since a certain promise was made – the first piece of paper by European airports not just committing them to addressing their carbon emissions with the ultimate goal of becoming carbon neutral, but also to get ACI EUROPE to deliver a proper tool – within a year – that would help make it a reality. Marina Bylinsky takes a look back at the journey so far and ponders the road ahead.