It was announced last week that The Peel Group has committed to a major investment programme in Liverpool John Lennon through a new long-term agreement with the airport’s lenders. Following the completion of £1 million (€1.4m) departure lounge improvement works, a bigger investment programme is underway, as Andrew Cornish, CEO Liverpool John Lennon Airport, explained to Airport Business.
The European Aviation Safety Agency (EASA) is embracing its new, wider scope, with an inclusive approach that reaches out to all stakeholders. Executive Director Patrick Ky took some time out of the recent EASA-FAA International Aviation Safety Conference for a walk in the Botanical Garden of Brussels, to explain the renewed EASA vision to Amy Hanna.
Glasgow Airport has introduced three virtual assistants in security and at the e-border gates, to improve passenger operations and enhance the customer experience.
U.S. Customs and Border Protection has chosen Stockholm Arlanda Airport for the introduction of US preclearance. The gateway is one of ten airports to be selected for the preclearance programme, which enables US-bound travellers to undergo immigration and custom inspections prior to departure, aiming to streamline border procedures upon arrival.
The completion of the project to centralise security at Amsterdam Airport Schiphol marked a key milestone in the airport’s wider ambition to create a more seamless experience for passengers and to deliver security not as a necessity, but as a service. Ryan Ghee reports.
Frankfurt Airport has enhanced the passenger experience by adding five more languages – Arabic, Japanese, Korean, Russian, and Spanish – to its 100 self-service information kiosks. The information is already offered in German, English, and Chinese (Mandarin).
Hamburg Airport has launched a new online shop concept, allowing passengers to order groceries that will be ready to collect on their arrival. The service – FillMyFridge.de – offers five different packets for passengers to choose from.
Birmingham Airport has become one of the first in the UK to install fast charging points for electric vehicles. These allow 35 different models of electric and plug-in hybrid cars to recharge in 20-30 minutes, further enhancing Birmingham Airport’s commitment to environmental efficiency.
Editorial: By Arnaud Feist, President of ACI EUROPE
Dr Temel Kotil, CEO Turkish Airlines, will deliver the keynote speech in “The Istanbul New Airport Development Conference” which will be the central feature of this year’s ACI Airport Exchange hosted by İGA, the company building the €10.2 billion mega-hub which opens in 2018.