Development

Gatwick opens world’s largest self-service bag drop zone

Gatwick opens world’s largest self-service bag drop zone

London Gatwick Airport has opened the world’s largest self-service bag drop zone as part of its transformation of the North Terminal. The £36 million (€45m) project creates a new state-of-the-art check-in floor and takes Gatwick a step closer to its ambition to eliminate queues.

Passenger

Naples Airport installs automated border control e-gates

Naples Airport installs automated border control e-gates

Passengers from within the European Union arriving at Naples International Airport can now make use of automated border control e-gates. The e-gates use facial recognition technology to confirm that the passenger is the passport holder, while fingerprint verification technology has been built in to add an extra layer of security when required.

Operations

Weightless baggage loading

Weightless baggage loading

As airports adjust to the challenges of an ever-changing market, advances in technology mean that passengers expect a stress-free journey. Airports of all sizes are responding through technologies including self-boarding and self check-in facilities. An equally important aspect of the traveller experience, of course, is that baggage arrives on time, at the correct destination.

Security

Passengers invited to trial Oslo’s ‘first of their kind’ security lanes

Passengers invited to trial Oslo’s ‘first of their kind’ security lanes

When Oslo Airport’s new departures hall opens in April 2017 it will be equipped with 11 security lanes, increasing the total to 30 across the airport. The new lanes are described as “the first of their kind worldwide”, and are designed to significantly enhance the security check experience for passengers.

IT

Dublin Airport and Skyscanner enter unique data partnership

Dublin Airport and Skyscanner enter unique data partnership

Dublin Airport has teamed up with Skyscanner to provide a suite of data technology services. Skyscanner will provide Dublin Airport with a big dataset through its Travel Insight tool, which taps into the global search data from its 50 million monthly visitors.

Commercial

Innovative MyDutyFree concept enhances Munich Airport retail offer

Innovative MyDutyFree concept enhances Munich Airport retail offer

Travellers using Munich Airport’s new satellite facility will soon experience the innovative retail concept – MyDutyFree – developed by the airport’s trade subsidiary eurotrade. The unique offer has a strong affinity to Bavaria and the city of Munich.

Environment

Eco-friendly Tesla cabs coming to Heathrow

Eco-friendly Tesla cabs coming to Heathrow

Minicabit is introducing eco-friendly Tesla cabs to Heathrow Airport, and its other partners, as its first step to fulfilling its pledge to ensure 25% of its cab fleet nationwide comprises low and zero emission vehicles by 2020.

ACI EUROPE Activities

Private investment in Europe’s airports still rising

Private investment in Europe’s airports still rising

Over the past 6 years, the airport ownership landscape in Europe has evolved quite significantly. In order to take stock of these changes, ACI EUROPE has produced an all-new 2016 edition of The Ownership of Europe’s Airports report, following the very first edition in 2010. So, who owns Europe’s airports now? Inês Rebelo reports.