London Gatwick Airport has opened the world’s largest self-service bag drop zone as part of its transformation of the North Terminal. The £36 million (€45m) project creates a new state-of-the-art check-in floor and takes Gatwick a step closer to its ambition to eliminate queues.
Raoul Spanger, Executive Director (Retail & HR) and Member of the Executive Board, Gebr. Heinemann, interviewed in Hamburg by Ross Falconer.
Passengers from within the European Union arriving at Naples International Airport can now make use of automated border control e-gates. The e-gates use facial recognition technology to confirm that the passenger is the passport holder, while fingerprint verification technology has been built in to add an extra layer of security when required.
As airports adjust to the challenges of an ever-changing market, advances in technology mean that passengers expect a stress-free journey. Airports of all sizes are responding through technologies including self-boarding and self check-in facilities. An equally important aspect of the traveller experience, of course, is that baggage arrives on time, at the correct destination.
When Oslo Airport’s new departures hall opens in April 2017 it will be equipped with 11 security lanes, increasing the total to 30 across the airport. The new lanes are described as “the first of their kind worldwide”, and are designed to significantly enhance the security check experience for passengers.
Dublin Airport has teamed up with Skyscanner to provide a suite of data technology services. Skyscanner will provide Dublin Airport with a big dataset through its Travel Insight tool, which taps into the global search data from its 50 million monthly visitors.
Travellers using Munich Airport’s new satellite facility will soon experience the innovative retail concept – MyDutyFree – developed by the airport’s trade subsidiary eurotrade. The unique offer has a strong affinity to Bavaria and the city of Munich.
Minicabit is introducing eco-friendly Tesla cabs to Heathrow Airport, and its other partners, as its first step to fulfilling its pledge to ensure 25% of its cab fleet nationwide comprises low and zero emission vehicles by 2020.
By Olivier Jankovec, Director General, ACI EUROPE
Over the past 6 years, the airport ownership landscape in Europe has evolved quite significantly. In order to take stock of these changes, ACI EUROPE has produced an all-new 2016 edition of The Ownership of Europe’s Airports report, following the very first edition in 2010. So, who owns Europe’s airports now? Inês Rebelo reports.