Development

Oslo Airport expansion enhances Norway’s ‘well-functioning hub’

Oslo Airport expansion enhances Norway’s ‘well-functioning hub’

The expanded Oslo Airport was officially opened on 27 April, creating a hub that “will make Norway more competitive on an international level” according to Avinor CEO Dag Falk-Petersen.

Interviews

Heathrow retail boss taking fresh look at tailored, digital commercial experience

Heathrow retail boss taking fresh look at tailored, digital commercial experience

Chris Annetts took up the role of Retail & Service Proposition Director at London Heathrow last July, at a time when the airport was continuing to review its retail offer. Heathrow is committed to providing a convenient and tailored commercial experience for travellers, with a fresh focus on digital services, as Annetts explains to Ross Falconer.

Passenger

Innovation Showcase

Innovation Showcase

Ongoing efforts to streamline the passenger experience have seen Europe’s airports invest in a raft of new technologies and digital channels in recent months. Ryan Ghee provides a round-up.

Operations

Austin-Bergstrom Airport unveils Bark&Zoom pet resort

Austin-Bergstrom Airport unveils Bark&Zoom pet resort

Austin-Bergstrom International Airport announced the opening of its newest pet hotel and parking facility on 13 May. The environmentally-friendly facility features dog and cat boarding, a pet pool, indoor and outdoor play yards, Zoom Valet at self-park rates, and Car Care services.

Security

The importance of image quality with imaging based screening technology

The importance of image quality with imaging based screening technology

Battelle has produced a White Paper on ‘The Importance of Image Quality and Image Quality Verification with Imaging Based Screening Technology’. It highlights how the quality of the images produced by a CT used for security screening is critical to the ability of the CT to automatically detect explosives.

IT

easyJet and Founders Factory select FLIO as one of first start-ups for accelerator programme

easyJet and Founders Factory select FLIO as one of first start-ups for accelerator programme

easyJet and Founders Factory have announced the first two travel start-ups for their Travel Tech accelerator programme: FLIO and LuckyTrip. The start-ups will receive hands-on support for six months to catapult their growth.

Commercial

A taste of the Côte d’Azur

A taste of the Côte d’Azur

The €45 million commercial renovation at Nice Côte d’Azur Airport is nearing completion, with a range of tailor-made, unique concepts that convey a true sense of the Riviera. Filip Soete, Chief Commercial Officer, tells Ross Falconer how Nice Côte d’Azur Airport has realised its vision of “the most surprising commercial experience in a European airport.”

ACI EUROPE Activities

New study reveals consumers paying €2.1 billion in higher air fares at congested airports

New study reveals consumers paying €2.1 billion in higher air fares at congested airports

As warnings of the looming airport capacity crunch become louder in Europe, a new study reveals that its implications go beyond airport operations and actually end up costing consumers. Report by Inês Rebelo, edited by Elliot Bailey.