Development
Oman Airports celebrates Grand Opening of new Muscat International Airport
On 11 November, 2018, Oman’s 48th National Day, Muscat International Airport officially celebrated its Grand Opening ceremony, directed by His Majesty Sultan Qaboos bin Said, under the patronage of His Highness Sayyid Fahd bin Mahmoud Al Said, Deputy Prime Minister for Oman’s Council of Ministers.
Interviews
43 million passengers approved! “We are going to account for up to half the growth in London in the next 10 years”
An interview with Ken O’Toole, CEO London Stansted Airport. By Paul Hogan
Passenger
Heathrow Airport launches app to support visually impaired passengers
London Heathrow Airport has partnered with technology company Aira to offer visually impaired passengers on-demand, personalised assistance via the Aira app. The initiative forms part of the airport’s multi-million pound investment to improve the journeys of all passengers regardless of their requirements.
Operations
Airports deploying key ATM technologies to enhance Europe’s air traffic network
Through the SESAR Related Deployment Airport Grouping (SDAG)’s support, Fraport Slovenija and Groupe ADP have been awarded Connecting Europe Facility (CEF) funding to contribute to the upgrade of Europe’s air traffic management system. Barbora Smolikova reports on the benefits of this funding for the enhancement of airport operations.
Security
Optimising Brussels Airport security screening
Brussels Airport is continuously adapting its infrastructure, processes and products to meet the evolving needs of its passengers. In 2017/18, the Passenger Experience department of Brussels Airport had a particular focus on how to improve the security operating model to avoid queuing and thus reduce stress. Thomas Sterken, Capacity Planning & Optimisation Manager at Brussels Airport Company, tells us the successful story.
IT
How cloud-based solutions help airports become more sustainable businesses
By Yannick Beunardeau, Head of Airport IT Europe, Middle East and Africa, Amadeus
Commercial
SSP opens new units at Madrid and Barcelona airports
SSP has opened a selection of new bars and restaurants at Spain’s two largest airports, following the award of new contracts in Barcelona and, for the first time, Madrid.
Environment
Aberdeen Airport introduces electric car charging points
Aberdeen International Airport has installed six new electric car charging points in its short stay and priority car parks, supplied by Podpoint, a leading provider of electric charging points. The new service will be free for customers using the car parks, with four units located on the first floor of the short stay zone and two further points in the priority area.
EU Matters
Editorial: The next frontier: B2P (Business to People)
By Olivier Jankovec, Director General, ACI EUROPE
ACI EUROPE Activities
“Developing sustainable airports, secure airports, safe airports…successful airports” – ACI Airport Exchange 2018
The 12th ACI Airport Exchange, jointly staged by ACI EUROPE and ACI Asia-Pacific, and hosted by Avinor Oslo Airport, took place in Oslo last week, 27-29 November. More than 1,200 industry leaders got together to exchange strategies on “Developing sustainable airports, secure airports, safe airports…successful airports”. Report by Marta Dimitrova.
One bag rule severely impacting retail revenues
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Rutten of the Schiphol Group becomes President of ACI EUROPE
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Making RFID work – the most effective solution to lost baggage?
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Heathrow Airport launches public consultation on new runway expansion
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