Development

ACI World visits Istanbul New Airport

ACI World visits Istanbul New Airport

In July, ACI World Director General Angela Gittens and Director Safety and Technical David Gamper met with Hüseyin Keskin, CEO of İGA Airport Operation. They also took the opportunity to visit the Istanbul New Airport site. Keskin and Gittens shared their thoughts with Ross Falconer.

Passenger

Montréal-Trudeau’s increasing focus on passenger experience

Montréal-Trudeau’s increasing focus on passenger experience

Enhancing the passenger experience and implementing innovative solutions continues to be an important focus for Montréal-Trudeau Airport, as it seeks to add capacity and meet growing demand. Philippe Rainville, President and CEO, Aéroports de Montréal, outlines developments to Marta Dimitrova.

Security

Analogic’s ConneCT designed to lower airport screening costs, increase throughput and elevate security

Analogic’s ConneCT designed to lower airport screening costs, increase throughput and elevate security

Analogic’s ConneCT checkpoint security system features a new modular imaging system based on advanced medical imaging technology and an interoperable network architecture designed to maximise reliability and achieve the lowest total cost of ownership. Its threat detection software is engineered to allow passengers to keep liquids and electronics in their carry-on baggage, increase staff productivity and reduce false alarms.

IT

European airports band together to hack the passenger experience

European airports band together to hack the passenger experience

One of the most challenging operational concerns for airports is waiting times at security checkpoints. For passengers, security checks are usually a stressful moment in their journey through the airport. What if you could book your security slot? What if you could reinvent the passenger experience and make it seamless, stress-free and efficient? These and other challenges were what Recoding Aviation was all about. Six major European airports, led by Amsterdam Airport Schiphol, brought 154 young IT experts to Berlin on 16-18 June to develop new digital tools that improve a wide range of passenger services. Inês Rebelo travelled to Berlin to watch the action unfold.

Commercial

Duty free & travel retail: part of the journey

Duty free & travel retail: part of the journey

2017 marks the 70th anniversary of the duty free industry – the first duty free shop having opened at Shannon Airport in 1947. A special campaign – Duty free & travel retail: part of the journey – is conveying a positive message to travellers about the contribution that duty free & travel retail makes to the world of travel, and to the travel experience.

Environment

Finavia achieves carbon neutrality at Helsinki Airport

Finavia achieves carbon neutrality at Helsinki Airport

Helsinki Airport has officially brought its carbon footprint to zero and it has received the international ACI Airport Carbon Accreditation (ACA) certificate for this achievement.