Development

Brussels South Charleroi Airport’s new Terminal 2 increases passenger comfort

Brussels South Charleroi Airport’s new Terminal 2 increases passenger comfort

Brussels South Charleroi Airport has opened its new Terminal 2, which was constructed in the space of just ten months. The expansion enables the airport to handle future growth “and accommodate passengers in greater comfort”, as Jean-Jacques Cloquet, CEO Brussels South Charleroi Airport, explains.

Interviews

Heathrow retail boss taking fresh look at tailored, digital commercial experience

Heathrow retail boss taking fresh look at tailored, digital commercial experience

Chris Annetts took up the role of Retail & Service Proposition Director at London Heathrow last July, at a time when the airport was continuing to review its retail offer. Heathrow is committed to providing a convenient and tailored commercial experience for travellers, with a fresh focus on digital services, as Annetts explains to Ross Falconer.

Passenger

Innovation Showcase

Innovation Showcase

Ongoing efforts to streamline the passenger experience have seen Europe’s airports invest in a raft of new technologies and digital channels in recent months. Ryan Ghee provides a round-up.

Security

ChallengAir II: The Second International Security Controller Competition 2017

ChallengAir II: The Second International Security Controller Competition 2017

ChallengAir II was organised by the Budapest Airport Security Directorate on 7 March, 2017 at Budapest Liszt Ferenc International Airport. The event was organised on the initiative of security personnel of Budapest Airport for the second time.

IT

easyJet and Founders Factory select FLIO as one of first start-ups for accelerator programme

easyJet and Founders Factory select FLIO as one of first start-ups for accelerator programme

easyJet and Founders Factory have announced the first two travel start-ups for their Travel Tech accelerator programme: FLIO and LuckyTrip. The start-ups will receive hands-on support for six months to catapult their growth.

Commercial

A taste of the Côte d’Azur

A taste of the Côte d’Azur

The €45 million commercial renovation at Nice Côte d’Azur Airport is nearing completion, with a range of tailor-made, unique concepts that convey a true sense of the Riviera. Filip Soete, Chief Commercial Officer, tells Ross Falconer how Nice Côte d’Azur Airport has realised its vision of “the most surprising commercial experience in a European airport.”

ACI EUROPE Activities

New study reveals consumers paying €2.1 billion in higher air fares at congested airports

New study reveals consumers paying €2.1 billion in higher air fares at congested airports

As warnings of the looming airport capacity crunch become louder in Europe, a new study reveals that its implications go beyond airport operations and actually end up costing consumers. Report by Inês Rebelo, edited by Elliot Bailey.