Development

Copenhagen Airport reveals food & beverage offer for T2 expansion

Copenhagen Airport reveals food & beverage offer for T2 expansion

Copenhagen Airport has revealed its latest food & beverage offer ahead of the opening of the expanded Terminal 2 in June. The €5.25 million T2 upgrade is part of a series of projects highlighting the airport’s strategy to reach an annual capacity of 40 million passengers.

Interviews

SalamAir: the challenges, successes and future of the low-cost model in Oman

SalamAir: the challenges, successes and future of the low-cost model in Oman

Taking flight for the first time on 30 January 2017, Oman’s first low-cost carrier SalamAir has established a strong presence in its home market, now having three 174-seat A320s operating to nine destinations throughout the Middle East on either a year-round or seasonal basis. Captain Mohamed Ahmed, CEO SalamAir, briefs Jonathan Ford on the challenges and successes of establishing a new airline in Oman, and what the carrier has in store for the next five years.

Passenger

Edinburgh Airport recognised for autism-friendly initiatives

Edinburgh Airport recognised for autism-friendly initiatives

Edinburgh Airport has become the first airport in Scotland to achieve an Autism Friendly Award, recognising its efforts to create an accessible and supportive environment for autistic passengers.

Operations

ADP International strengthens its geographical footprint by “adding value and boosting passenger traffic”

ADP International strengthens its geographical footprint by “adding value and boosting passenger traffic”

What makes great ORAT (Operational Readiness and Airport Transfer)? Antonin Beurrier, CEO ADP International, Groupe ADP, will explore that question in the Airport Operations Conference at this year’s ACI Airport Exchange. He shared some insights into Groupe ADP’s international strategy with Ross Falconer.

Security

A vision for the contactless passenger journey

A vision for the contactless passenger journey

Miguel Leitmann, CEO Vision-Box, is participating in the Security & Crisis Management Summit at this year’s ACI Airport Exchange. Ahead of the event, he shared his thoughts on advancing the concept of the contactless passenger journey with Ross Falconer.

IT

Bergen Airport to implement BlipTrack queue management technology

Bergen Airport to implement BlipTrack queue management technology

Bergen Airport has adopted BlipTrack queue management technology in efforts to eliminate wait time, optimise resource utilisation and improve the passenger experience.

Commercial

Dublin Airport launches innovative coin service for passengers

Dublin Airport launches innovative coin service for passengers

Dublin Airport has teamed up with Coindrum to offer a unique customer service for passengers. Once through security, passengers can now deposit their unwanted coins into a Coindrum machine and receive a voucher to spend in The Loop Duty Free worth 110% of their deposit.

Environment

Global airport industry climate action surpasses 200 milestone

Global airport industry climate action surpasses 200 milestone

To deliver on their commitment to fight Climate Change, airports worldwide are rolling up their sleeves and intensifying their efforts. More airports than ever are engaged in the Action for Climate, something which didn’t go unnoticed during the recent COP23 in Bonn. Agata Lyznik reports on the latest progress.

ACI EUROPE Activities

1,405 industry experts attend ACI Airport Exchange hosted by Oman Airports Management Company

1,405 industry experts attend ACI Airport Exchange hosted by Oman Airports Management Company

Oman Airports Management Company (OAMC), which is responsible for the management and operations of the new $1.8 billion Muscat International Airport, Salalah Airport, and other regional airports in the Sultanate of Oman, last week hosted the 11th ACI Airport Exchange, staged jointly by ACI EUROPE, ACI Asia-Pacific and ACI World.