Development
Tampa International Airport renovation and expansion delivering “great guest experience”
Tampa International Airport is embarking on a near-$1 billion master plan that will provide a significantly enhanced level of customer service, and demonstrate the “flair and flavour” of the region. Al Illustrato, Vice President of Facilities and Administration, Tampa Airport, outlined to Airport Business the airport’s expansion plans, the challenges and the strategy for overcoming those, and the wider economic impact of the development.
Interviews
“Our ambition is to make Aéroports de Paris Group a world leader in airport design, construction and operations”
Interview with Augustin de Romanet, Chairman and CEO of Aéroports de Paris, by Ross Falconer.
Passenger
Cork Airport app first ever to feature flight tracker
Cork Airport has launched a new flight tracking feature on its app. It is the first airport in the world to offer this feature with Flightradar24, allowing passengers to click on a flight number and track live updates of exactly where the aircraft is at that moment in time.
Operations
Muscat Airport preparing for operation of new terminal; Oman Airports to host ORAT conference
Oman Airports Management Company (OAMC) is investing in new terminals at Muscat International Airport and Salalah Airport, as well as the new airports of Sohar and Al-Duqm. In preparation for the operational stage of the new Muscat International Airport, OAMC is organising an Operational Readiness and Airport Transfer conference in Muscat on 25-26 March 2015.
Security
Technology’s role in airport security’s future
Industry experts Cyril Dujardin, CEO, Morpho Detection, and Oren Sapir, President & CEO, ICTS Europe, share with Airport Business a professional perspective on the part that technology plays in helping airports to confront the challenges, seize the opportunities and deliver an expedited experience in security.
IT
Self-service and advanced baggage solutions transform operations at Hurghada International Airport
Hurghada International Airport is transforming the passenger experience at its new terminal with the implementation of next generation IT solutions. A state-of-the-art passenger processing platform, and baggage management and airport operations systems are improving the airport journey at the gateway to Egypt’s Red Sea Riviera, with new self-service options, the latest baggage handling solutions and more efficient passenger management for shorter queues.
Commercial
Heinemann and Lindt serve up ace promotion at Frankfurt Airport
Frankfurt Airport is serving up an ace retail promotion this month in collaboration with Heinemann Duty Free and LINDT of Switzerland. The exclusive promotion, featuring Swiss tennis star Roger Federer, is taking place at three of the retailer’s largest outlets at the airport, with eight signed tennis rackets on offer to competition winners.
Environment
Bristol Airport’s first electric car makes operations greener
Bristol Airport has taken delivery of its first 100% electric powered vehicle for use by its in-house IT team. It is one of several initiatives the airport will be progressing over the next 12 months in recognition of Bristol’s status as European Green Capital.
EU Matters
ACI EUROPE Regional Airports’ Conference & Exhibition
The 7th ACI EUROPE Regional Airports’ Conference & Exhibition took place in Madeira from 12 to 14 May, providing an opportunity to review trading conditions and key challenges for regional airports.
ACI EUROPE Activities
Learn from the best to be the best – ACI Airport Exchange 2014
The 9th ACI Airport Exchange, presented jointly by ACI EUROPE and ACI Asia-Pacific, took place in Paris on 3-5 November 2014, hosted by Aéroports de Paris. The theme, ‘Best in class airports: Learn from the best to be the best’, resonated throughout the six conference streams, which were complemented by a diverse exhibition and a fantastic networking social programme.
One bag rule severely impacting retail revenues
6 comments
ASQ: Benchmarking passenger satisfaction
2 comments
Rutten of the Schiphol Group becomes President of ACI EUROPE
2 comments
Making RFID work – the most effective solution to lost baggage?
2 comments