Development
Copenhagen Airport to invest a further €268m in expansion projects
Copenhagen Airport continues its investments with a further €268 million in expanding and improving its facilities, including a major upgrade of Terminal 2, construction of a walkway from the metro station to security, a new pier E, and many more projects as part of the ‘Expanding CPH’ plan.
Interviews
The march of a global airports brand
An interview with Nicolas Notebaert, CEO VINCI Concessions, and President, VINCI Airports. By Ross Falconer
Passenger
Gatwick Airport launches end-to-end-biometric technology trial for easyJet passengers
Gatwick Airport has launched an end-to-end biometrics trial, in partnership with easyJet where personal data collected at the airport’s self-service bag drops will be recognised by new automated self-boarding gates. The technology aims at simplifying and speeding up the process for passengers and reducing the risk of human error.
Operations
A new era for airport safety in Europe, but not without complications
The new EASA Aerodrome rules entered fully into force on 1 January 2018. Over 400 European airports have met the highest European safety standards in infrastructure and operational processes. So, what’s next? Ensuring efficient compliance and change management regarding safety regulatory requirements. Report by Panos Spiliotis & Ansgar Sickert.
Security
Hamad International Airport increases security screening capacity and reduces queuing times for transfer passengers
Hamad International Airport has increased security screening capacity and reduced queuing time in its transfer areas as part of its commitment to providing a seamless transfer experience for passengers and maintaining high standards of security. The airport has also further improved customer service in the transfer areas.
IT
Bergen Airport to implement BlipTrack queue management technology
Bergen Airport has adopted BlipTrack queue management technology in efforts to eliminate wait time, optimise resource utilisation and improve the passenger experience.
Commercial
Munich Airport launches new ‘Taste the World’ campaign with Heinemann
Munich Airport has partnered with Gebr. Heinemann to launch a ‘Taste the World’ campaign at Travel Value & Duty Free Shops, operated by eurotrade, which will welcome customers with a large promotional area designated exclusively for the presentation of fine food items.
Environment
The power of a good idea
This summer marks ten years since a certain promise was made – the first piece of paper by European airports not just committing them to addressing their carbon emissions with the ultimate goal of becoming carbon neutral, but also to get ACI EUROPE to deliver a proper tool – within a year – that would help make it a reality. Marina Bylinsky takes a look back at the journey so far and ponders the road ahead.
EU Matters
Editorial: Of airport privatisation & airline fantasies
By Olivier Jankovec, Director General, ACI EUROPE
ACI EUROPE Activities
Airports & air fares: Setting the record straight
Against the backdrop of the past two years of airline campaigning on airport charges, traffic growth has been up, airline consolidation accelerated, and the low cost airline model continued to be the main growth driver in Europe. And yet, reading the soundbytes of airline CEOs, one thing is conspicuous by its absence: airport investment. ACI EUROPE decided a timely reminder was needed and organised its 2nd Airport Investment Symposium last month, convening airlines, airports, regulators and analysts to discuss the value of airport investment. Michael Stanton-Geddes reports.
One bag rule severely impacting retail revenues
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ASQ: Benchmarking passenger satisfaction
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Rutten of the Schiphol Group becomes President of ACI EUROPE
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Making RFID work – the most effective solution to lost baggage?
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