Oslo Airport is now just over halfway through the €1.7 billion airport expansion that will transform facilities for its rapidly growing number of passengers. The Terminal 2 development will increase the airport by 117,000sqm, and once completed in 2017, the “new Oslo Airport” will have the capacity to handle 28 million passengers, new departures and arrivals areas, a state-of-the-art baggage facility, and 11 more aircraft gates. Avinor’s CEO Dag Falk-Petersen explained to Amy Hanna the wealth of opportunities that the ongoing developments will provide for airport and passenger.
“Airports who want to work with Vueling need to appreciate what service level business travellers expect”
Alex Cruz, CEO of Vueling, in conversation with Airport Business, on Rome’s importance, on not liking low cost terminals, and on working with airports to increase passenger spend.
Following its successful trial of wearable technology to personalise the customer experience earlier this year, Virgin Atlantic Airways is planning the full roll-out of the technology in its Upper Class Wing at London Heathrow. Tim Graham, IT Innovation and Development Manager, gave Airport Business an exclusive insight into Virgin Atlantic Airways’ strategy.
As the 14th ACI Operations Conference meets in Paris this November, the environmental, efficiency and regulatory challenges facing operations teams at Europe and Asia’s airports are anything but one-dimensional.
As Europe’s aviation security leaders meet at the Security and Border Control Summit in Paris this November, the complex technological, regulatory and competitive challenges facing the industry need open and honest dialogue if passenger experience is to remain intact.
Edinburgh Airport’s welcome team is currently trialling the pioneering Google Glass system in its check-in hall to establish the best way to assist passengers. From answering general questions about airport facilities to translating passenger documentation into English and providing real-time flight information, the opportunities provided by the technology are vast.
Budapest Airport has been shortlisted in two categories at this year’s Frontier Awards, which are presented on 29 October during TFWA World Exhibition & Conference in Cannes. Its nominations for Marketing Campaign of the Year by a Retailer/Airport, and Partnership Initiative of the Year, highlight Budapest Airport’s progressive and proactive retail approach, which has seen impressive sales increases through its Trinity promotions and a focus on Hungarian produce. Zoltan Keresztessy, Commercial Marketing Manager, Budapest Airport, gave Airport Business an exclusive insight into the airport’s retail strategy.
Lessons taken from the development of large-scale airport projects with sustainability at the heart – such as London Heathrow’s new, environmentally sound Terminal 2 – make for brilliant learning for other international airports and the industry as a whole.
The 7th ACI EUROPE Regional Airports’ Conference & Exhibition took place in Madeira from 12 to 14 May, providing an opportunity to review trading conditions and key challenges for regional airports.