Development
ACI World visits Istanbul New Airport
In July, ACI World Director General Angela Gittens and Director Safety and Technical David Gamper met with Hüseyin Keskin, CEO of İGA Airport Operation. They also took the opportunity to visit the Istanbul New Airport site. Keskin and Gittens shared their thoughts with Ross Falconer.
Interviews
ADP International strengthens its geographical footprint by “adding value and boosting passenger traffic”
Antonin Beurrier, CEO ADP International at Groupe ADP, interviewed by Marta Dimitrova.
Passenger
Montréal-Trudeau’s increasing focus on passenger experience
Enhancing the passenger experience and implementing innovative solutions continues to be an important focus for Montréal-Trudeau Airport, as it seeks to add capacity and meet growing demand. Philippe Rainville, President and CEO, Aéroports de Montréal, outlines developments to Marta Dimitrova.
Security
Analogic’s ConneCT designed to lower airport screening costs, increase throughput and elevate security
Analogic’s ConneCT checkpoint security system features a new modular imaging system based on advanced medical imaging technology and an interoperable network architecture designed to maximise reliability and achieve the lowest total cost of ownership. Its threat detection software is engineered to allow passengers to keep liquids and electronics in their carry-on baggage, increase staff productivity and reduce false alarms.
IT
European airports band together to hack the passenger experience
One of the most challenging operational concerns for airports is waiting times at security checkpoints. For passengers, security checks are usually a stressful moment in their journey through the airport. What if you could book your security slot? What if you could reinvent the passenger experience and make it seamless, stress-free and efficient? These and other challenges were what Recoding Aviation was all about. Six major European airports, led by Amsterdam Airport Schiphol, brought 154 young IT experts to Berlin on 16-18 June to develop new digital tools that improve a wide range of passenger services. Inês Rebelo travelled to Berlin to watch the action unfold.
Commercial
Duty free & travel retail: part of the journey
2017 marks the 70th anniversary of the duty free industry – the first duty free shop having opened at Shannon Airport in 1947. A special campaign – Duty free & travel retail: part of the journey – is conveying a positive message to travellers about the contribution that duty free & travel retail makes to the world of travel, and to the travel experience.
Environment
Finavia achieves carbon neutrality at Helsinki Airport
Helsinki Airport has officially brought its carbon footprint to zero and it has received the international ACI Airport Carbon Accreditation (ACA) certificate for this achievement.
EU Matters
Editorial: Back to the Challenges of Growth
By Olivier Jankovec, Director General, ACI EUROPE
ACI EUROPE Activities
Airport Leadership in Change
27th ACI EUROPE General Assembly, Congress & Exhibition, Paris, 12-14 June
One bag rule severely impacting retail revenues
6 comments
ASQ: Benchmarking passenger satisfaction
2 comments
Rutten of the Schiphol Group becomes President of ACI EUROPE
2 comments
Making RFID work – the most effective solution to lost baggage?
2 comments