Modernisation of the old part of Warsaw Chopin’s Terminal A has effectively given the airport a brand new, state-of-the-art facility. This has created new opportunities for the growing airport, in terms of facilitating further route development and continuing to enhance the passenger experience. Michał Kaczmarzyk, Director, Warsaw Chopin Airport, shared his vision with Ross Falconer.
The European Aviation Safety Agency (EASA) is embracing its new, wider scope, with an inclusive approach that reaches out to all stakeholders. Executive Director Patrick Ky took some time out of the recent EASA-FAA International Aviation Safety Conference for a walk in the Botanical Garden of Brussels, to explain the renewed EASA vision to Amy Hanna.
Geneva Airport has expanded its self bag drop facilities by doubling the number of Scan&Fly units, improving the passenger experience and increasing check-in capacity.
U.S. Customs and Border Protection has chosen Stockholm Arlanda Airport for the introduction of US preclearance. The gateway is one of ten airports to be selected for the preclearance programme, which enables US-bound travellers to undergo immigration and custom inspections prior to departure, aiming to streamline border procedures upon arrival.
The completion of the project to centralise security at Amsterdam Airport Schiphol marked a key milestone in the airport’s wider ambition to create a more seamless experience for passengers and to deliver security not as a necessity, but as a service. Ryan Ghee reports.
Frankfurt Airport has enhanced the passenger experience by adding five more languages – Arabic, Japanese, Korean, Russian, and Spanish – to its 100 self-service information kiosks. The information is already offered in German, English, and Chinese (Mandarin).
Hamburg Airport has launched a new online shop concept, allowing passengers to order groceries that will be ready to collect on their arrival. The service – FillMyFridge.de – offers five different packets for passengers to choose from.
Birmingham Airport has become one of the first in the UK to install fast charging points for electric vehicles. These allow 35 different models of electric and plug-in hybrid cars to recharge in 20-30 minutes, further enhancing Birmingham Airport’s commitment to environmental efficiency.
Editorial: By Arnaud Feist, President of ACI EUROPE
The 25th ACI EUROPE General Assembly, Congress & Exhibition, hosted by Prague Airport, took place last week, with the theme of ‘Airports and the Future of Tourism’. The event attracted over 350 delegates and, importantly, saw ACI EUROPE and the ETC (European Travel Commission) release a joint position on Open Skies, as well as announcement of the ACI EUROPE Best Airport Awards, and the election of a new ACI EUROPE President.