Explore the ACI EUROPE #ReadyToFly showreel to stay informed about consumer facing measures being implemented at European airports to keep passengers safe and confident

Istanbul Airport committed to award-winning end-to-end fully digital passenger experience

Aena’s focus on a sustainable recovery based on innovation and decarbonisation

Building Back Better in action: the new Airport Carbon Accreditation Levels 4 and 4+

“Post Tenebras Lux – Light after Darkness”

ACI EUROPE’s Guidelines for a Healthy Passenger Experience at Airports: practical step-by-step guidance to restarting operations

daa International has signed a contract to operate the new airport at The Red Sea Development Project in Saudi Arabia. The project will create a luxury tourism destination, with the first phase, including the new airport, to be completed by the end of next year.

London City Airport completes key airfield infrastructure projects

Fraport issues RFP for sports/multi-functional hall at Frankfurt Airport

Interviews

Istanbul Airport committed to award-winning end-to-end fully digital passenger experience

An interview with Ersin Inankul, Chief Digital and Commercial Officer, iGA Istanbul Airport. By Ross Falconer

ANA Aeroportos de Portugal: “working to guarantee consistently safe conditions in the end-to-end air travel experience”

Istanbul Sabiha Gökçen’s focus on passenger health, safety and experience

Passenger

Avinor partners with HappyOrNot to boost customer experience at security

The customer experience improvement solution HappyOrNot has announced a partnership with Avinor. HappyOrNot’s Smiley Touch touchscreen terminals will help Avinor collect substantial amounts of customer feedback at security checkpoints within eight of its biggest airports.

Plaza Premium Group extends airport hospitality services to Istanbul Sabiha Gökçen Airport

Steriport releases range of sanitiser solutions for aviation industry

Operations

Fraport receives CEIV Pharma recertification

The IATA airline association has awarded Fraport AG renewed “CEIV Pharma” certification for exemplary handling of time-critical and temperature-sensitive pharmaceutical goods at Frankfurt Airport.

Aeroporti di Roma first to complete Airport Health Measures Audit Programme

Contactless COVID-19 testing point opens at Riga Airport

Security

EES success factors: learning from failure

As the February 2022 deadline for the implementation of the EU’s Entry/Exit System looms ever closer, how can Schengen border agencies best prepare for the months ahead? To find out, we sat down with digital identity evangelist, Jean-Francois (Jeff) Lennon, Head of Strategic Sales & Global Partnerships, Vision-Box.

Hamad Airport to install advanced passenger screening checkpoint technology in partnership with Smiths Detection

The importance of high security culture – and how to get there

IT

SITA and Orange Business Services stretch the bounds of edge connectivity and lead the way with shared SDN at airports

SITA and Orange Business Services have implemented a multi-tenant edge SD-WAN platform at more than 60 airports globally, including Zurich, Sydney, and Taiwan Taoyuan, through SITA’s shared connectivity platform AirportHub.

Fraport launches cooperation with Plug and Play Tech Center

Mumbai Airport introduces mobile-enabled kiosks to meet new COVID-19 requirements

Commercial

Avinor seeks future partner for duty free and single price shops

On 11 January 2021, potential partners will have the opportunity to participate in a competitive tender to operate all of Avinor’s duty free and single price shops in Norway. The shops are located at the airports in Oslo, Bergen, Stavanger, Trondheim, Kristiansand, Ålesund, Tromsø, Bodø, Harstad/Narvik, Molde and Kristiansund.

Contactless F&B ordering launched at Chicago Midway Airport

Hard Rock Cafe opens new pop-up shop at Hamburg Airport

Environment

Riga Airport achieves Level 2 of Airport Carbon Accreditation

Demonstrating the reduction of carbon emissions and confirming its readiness to work sustainably, Riga Airport has been recognised at Level 2 Reduction of ACI’s Airport Carbon Accreditation. This means that the airport has demonstrated a reduction in carbon emissions relative to the average emissions of the previous three years.