Development
London Stansted Airport opens new check-in area as part of £600m transformation project
London Stansted Airport has unveiled the first section of a new check-in area as part of its £600 million transformation programme. The new check-in desks form part of the first phase of projects which also includes upgrades of the airfield, car parks and new upper deck seating areas to create more space for passengers in the departure lounge.
Interviews
“You cannot fully control growth, but you have to manage its consequences”: The challenges of running a capacity-constrained airport
An interview with André Schneider, CEO Geneva Airport. By Ross Falconer
Passenger
Innovation Showcase – Spring 2018
An F&B delivery service, a humanoid robot, peer-to-peer car rental and electronic bag tags can now be found in Europe’s airports, as Ryan Ghee reports.
Operations
Brussels, Budapest and Billund airports win Routes Europe 2018 Marketing Awards
Brussels Airport was named the overall winner at this year’s Routes Europe Marketing Awards, with it also taking the over 20 million passengers category. In recognition of its extensive B2B marketing efforts, Budapest Airport was awarded the 4-20 million passengers category, while Billund Airport won in the under four million annual passengers category.
Security
A vision for the contactless passenger journey
Miguel Leitmann, CEO Vision-Box, is participating in the Security & Crisis Management Summit at this year’s ACI Airport Exchange. Ahead of the event, he shared his thoughts on advancing the concept of the contactless passenger journey with Ross Falconer.
IT
Bergen Airport to implement BlipTrack queue management technology
Bergen Airport has adopted BlipTrack queue management technology in efforts to eliminate wait time, optimise resource utilisation and improve the passenger experience.
Commercial
AOE to “redefine the future of airline e-commerce”
AOE has recently partnered with Singapore Airlines in a new joint venture that will offer travellers inflight duty free and duty paid goods and pre-order services with onboard and ground-based deliveries. Kian Gould, CEO/founder of AOE, speaks to Marta Dimitrova ahead of his presentation at this week’s ACI EUROPE Airport Commercial & Retail Conference & Exhibition.
Environment
Geneva and Galapagós airports achieve carbon neutrality
Geneva Airport and Galapagós Ecological Airport are the latest to achieve carbon neutral status through ACI’s Airport Carbon Accreditation. There are now carbon neutral airports in every region of the world, marking the global airport industry’s efforts towards addressing its CO2 emissions.
EU Matters
Editorial: Of airport privatisation & airline fantasies
By Olivier Jankovec, Director General, ACI EUROPE
ACI EUROPE Activities
ACI EUROPE hosts its Annual New Year Reception in the European Parliament
As is customary in the beginning of each year, ACI EUROPE holds its New Year’s Reception in the European Parliament in Brussels. This year’s event on 23 January was kindly hosted by MEPs Gabriele Preuß (Group of the Progressive Alliance of Socialists and Democrats) & Wim van de Camp (Group of the European People’s Party) – both of them members of the Committee on Transport & Tourism of the European Parliament.
One bag rule severely impacting retail revenues
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ASQ: Benchmarking passenger satisfaction
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Rutten of the Schiphol Group becomes President of ACI EUROPE
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Making RFID work – the most effective solution to lost baggage?
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