Development
Fraport Greece launches Thessaloniki Airport expansion with new terminal ground-breaking
Fraport Greece has presented the future look of Thessaloniki’s ‘Makedonia’ Airport at a ground-breaking ceremony on the site of the new 34,000sqm passenger terminal, which is scheduled to open in the next two years.
Interviews
Sheremetyevo’s ambitions to welcome 80 million passengers
An interview with Mikhail Vasilenko, CEO Sheremetyevo International Airport. By Ross Falconer
Passenger
Moscow Domodedovo and S7 Airlines deliver new passenger convenience with self-bag drop
Moscow Domodedovo Airport and S7 Airlines have implemented SITA’s Scan&Fly self-bag drop technology, providing passengers with a faster, more efficient process to check-in their own bags.
Operations
Avinor partners with IDeaS to optimise car park revenue model
Avinor has partnered with IDeaS Revenue Solutions to optimise revenue growth for its 11 car parks and more than 20,000 parking spaces at Oslo Airport. This strategy will create a better experience for the growing number of travellers and customers will receive more dynamic pricing on Avinor’s pre-book solution, with prices regulated based on actual demand.
Security
Cork’s ACI APEX in Security review: “substantial benefits and practical recommendations”
The ACI Airport Excellence (APEX) in Security programme was launched in October 2017, and in May this year Cork Airport became the EU’s first to undergo a peer review. The airport’s Ken Roberts, Head of Operational Security & Police, and Mick Delaney, Deputy Head of Operational Security & Police, shared their experiences with Ross Falconer.
IT
FLIO wins special category at Crystal Cabin Awards
FLIO’s ‘Digital Airport Experience’ is the first-ever winner of the special ‘Best Customer Journey Experience’ category at the Crystal Cabin Awards, which were held in Boston on 24 September.
Commercial
Glasgow Airport sharpens retail strategy with automated offers on social media channels
Glasgow Airport has upgraded the flight updates to travellers who opt-in to its automated service with contextualised and personalised retail offers for shops and concessions. By BizTweet
Environment
The power of a good idea
This summer marks ten years since a certain promise was made – the first piece of paper by European airports not just committing them to addressing their carbon emissions with the ultimate goal of becoming carbon neutral, but also to get ACI EUROPE to deliver a proper tool – within a year – that would help make it a reality. Marina Bylinsky takes a look back at the journey so far and ponders the road ahead.
EU Matters
Editorial: Summer Heat and the Capacity Challenge
By Olivier Jankovec, Director General, ACI EUROPE
ACI EUROPE Activities
Global climate action by airports up 25% in the past year
At last week’s Global Sustainable Aviation Summit in Geneva, Airports Council International provided an update on the latest developments among the community of 246 airports currently in the global carbon management standard, Airport Carbon Accreditation.
One bag rule severely impacting retail revenues
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ASQ: Benchmarking passenger satisfaction
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Rutten of the Schiphol Group becomes President of ACI EUROPE
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Making RFID work – the most effective solution to lost baggage?
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