Commercial

Heathrow Airport partners with AOE for OM³ Suite to enhance the customer experience

Heathrow Airport partners with AOE for OM³ Suite to enhance the customer experience

London Heathrow Airport has announced that it will launch AOE’s OM3 as a significant step in transforming the airport’s digital experience. The announcement is further proof of the accelerating momentum that the OM3 suite has generated in the aviation industry, coming shortly after Auckland Airport and AOE announced a similar partnership.

Duty free & travel retail: part of the journey

Duty free & travel retail: part of the journey

2017 marks the 70th anniversary of the duty free industry – the first duty free shop having opened at Shannon Airport in 1947. A special campaign – Duty free & travel retail: part of the journey – is conveying a positive message to travellers about the contribution that duty free & travel retail makes to the world of travel, and to the travel experience.

‘Building restaurant experience through omni-channel strategy’

‘Building restaurant experience through omni-channel strategy’

The way consumers define their relationship with quick service restaurants is evolving. Nowadays, it is all about making food affordable, convenient and accessible. However, consumers also want nutritious food on-the-go and Subway aims to deliver that affordably around the world.

Auckland Airport partners with AOE to launch 'multi-retailer mall' in 2018

Auckland Airport partners with AOE to launch ‘multi-retailer mall’ in 2018

Auckland Airport has announced a new partnership with technology service provider AOE to create a new ‘multi-retailer mall’. Expected to launch mid-2018, the new retail experience will allow international travellers to purchase retail products and airport services via mobile and online.

SSP to invest €2.7m in Belfast International's F&B offering

SSP to invest €2.7m in Belfast International’s F&B offering

Airport food & beverage outlets operator SSP has embarked on a £2.5 million (€2.7m) expansion at Belfast International Airport. Once complete, the expansion will lead to up to 70 new full and part-time jobs.