Airport Business’ Ian Hill attended the Airline Retail Conference earlier this month, where global leaders in inflight commercial discussed the challenges to growth – and the wealth of opportunity – in the future of the thriving airline retail industry.
Earlier this year, ATU Duty Free fought off fierce competition from other world leaders in duty free to manage Houston George Bush Intercontinental Airport’s duty free operations for the next 10 years. Dr Sani Şener, President & CEO, TAV Airports, explained to Amy Hanna how the retailer’s first business in the US provides it with a much-valued foothold in a market flush with opportunity.
Barcelona-El Prat’s €2 million modernisation of its Terminal 1 commercial area features 15 new stores, and a customer experience with a truly local flavour. The revitalised retail and F&B offer, José Manuel Fernández Bosch, Commercial Services and Property Management Director, Aena Aeropuertos, explained to Airport Business, capitalises on Spain’s high-fashion high street heritage, with newly designed shopping facilities that highlight the individuality of inherently Spanish style.
In an interview with Airport Business, Lim Peck Hoon, Executive Vice President Commercial, Changi Airport Group, described the imaginative and innovatory developments transforming the commercial experience at the gateway to Singapore, including the modern new Terminal 4 and the state-of-the-art Project Jewel.
In May the airport will launch a series of specialist retail tenders for significant areas of SkyCourt, BUD’s flagship F&B and shopping centre, in a move to refresh the airport’s commercial offer and drive passenger spend.