Interviews

Heathrow retail boss taking fresh look at tailored, digital commercial experience

Heathrow retail boss taking fresh look at tailored, digital commercial experience

Chris Annetts took up the role of Retail & Service Proposition Director at London Heathrow last July, at a time when the airport was continuing to review its retail offer. Heathrow is committed to providing a convenient and tailored commercial experience for travellers, with a fresh focus on digital services, as Annetts explains to Ross Falconer.

airBaltic expanding horizons: CS300 boosting Baltic connectivity

airBaltic expanding horizons: CS300 boosting Baltic connectivity

Martin Gauss, CEO airBaltic, interviewed by Ross Falconer.

Future Terminal 1 to ‘propel Aéroports de Lyon to a new level’

Future Terminal 1 to ‘propel Aéroports de Lyon to a new level’

Aéroports de Lyon’s ongoing investment plan is designed to deliver improved connectivity and passenger experience, with a mind-set firmly focused on innovation. Guilhem Piat, Project Manager, explains the ‘Future Terminal 1’ development at Lyon-Saint Exupéry Airport to Ross Falconer.

PASSME project aiming to reduce European air travel time by 60 minutes

PASSME project aiming to reduce European air travel time by 60 minutes

Prof. Sicco Santema, Professor of Marketing and Supply Management at TU Delft and Coordinator of the PASSME project, interviewed by Ross Falconer.

Cork Airport ‘cementing new transatlantic connectivity’

Cork Airport ‘cementing new transatlantic connectivity’

2017 is shaping up to be another positive year for Cork Airport with forecast passenger growth of 5%. Niall MacCarthy, Managing Director, Cork Airport, updates Marta Dimitrova on the airport’s attractive new routes, €4 million investment programme and improved passenger experience.