The growing air demand and evolving passenger expectations require new ways of using technologies and processes to enhance operations and the whole travel experience. This is why ACI and IATA launched NEXTT (New Experience Travel Technologies) – a joint initiative that explores all the elements that will likely transform the complete end-to-end journey. Stephen Saunders reports.
The Digital Innovation Summit at this year’s ACI Airport Exchange will hear from Richard Camman, Business Innovation VP, Vision-Box, who will outline experiences of implementing a biometric-based seamless passenger walkthrough journey at some of the most innovative airports around the world. He shared a preview with Marta Dimitrova.
End-to-end biometrics, Internet of Things-based solutions, and virtual reality entertainment provide further evidence of the progressive approach to the passenger experience being taken among Europe’s airports. By Ryan Ghee
Hamad International Airport (HIA) has experienced a substantial increase in passenger traffic this year. To support this growth, HIA is accelerating its digital transformation plan, bringing the latest in technology and implementing innovative solutions under the ‘Smart Security’ and ‘Smart Airport’ programmes.
As one of the global leaders in the elevator and escalator industry, KONE adds value to the lifecycle of any building, including the airport terminal. The company is exhibiting at this year’s ACI Airport Exchange, where it will introduce the KONE 24/7 Connected Services for airports.