Passenger

Heathrow unveils Santa’s workshop underneath Terminals 2 and 5

Heathrow unveils Santa’s workshop underneath Terminals 2 and 5

Heathrow has unveiled a magical installation of periscopes at Terminals 2 and 5, with innovative 360-degree films giving passengers the chance to watch a range of elvish activity taking place right underneath them – with scenes from Santa’s Toy Factory, Department of Wrapping and Mail Room all acted out by Heathrow’s very own colleagues.

Plaza Premium Lounge invites travellers to capture “Your Airport Moment” with Santa’s elves

Plaza Premium Lounge invites travellers to capture “Your Airport Moment” with Santa’s elves

Travellers are invited to capture “Your Airport Moment” with Santa’s elves, who will be appearing at select Plaza Premium Lounge locations. The elves have planned a round-the-world trip to visit Plaza Premium Lounge in Brisbane, Hong Kong, Kuala Lumpur, Singapore, London, Rome and Toronto between 16 and 20 December 2019.

Munich Airport opens annual Christmas and Winter Market

Munich Airport opens annual Christmas and Winter Market

Munich Airport has opened its traditional Christmas and Winter Market, with gingerbread, mulled wine, a disco on ice, St. Nick, and much more. There are over 40 stands for fun, games and treats for the whole family, and a 625sqm ice skating rink in the Munich Airport Center Forum.

People flow solutions to enhance passenger experience

People flow solutions to enhance passenger experience

An interview with Simone Tiberti, Head of Infrastructure in South Europe, Middle East and Africa, KONE. By Ross Falconer

Gatwick Airport trials boarding by seat number to reduce queues

Gatwick Airport trials boarding by seat number to reduce queues

London Gatwick is trialling a new boarding technique in partnership with easyJet in a bid to avoid queues and congestion at gates.