Passenger

Hamburg Airport launches self bag drop kiosks to provide flexibility and security at departure

Hamburg Airport launches self bag drop kiosks to provide flexibility and security at departure

Hamburg Airport has launched new a fully automated baggage drop, developed and manufactured by provider of innovative technology, Materna. The kiosks will provide passengers with more independence and flexibility at departure.

Edinburgh Airport recognised for autism-friendly initiatives

Edinburgh Airport recognised for autism-friendly initiatives

Edinburgh Airport has become the first airport in Scotland to achieve an Autism Friendly Award, recognising its efforts to create an accessible and supportive environment for autistic passengers.

FLIO Digital Airport Experience to provide “service-enhancing” features at Athens Airport

FLIO Digital Airport Experience to provide “service-enhancing” features at Athens Airport

Athens International Airport has chosen FLIO Digital Airport Experience, a leading provider for mobile users at airports, to help support the overall digital experience at the airport.

Innovation Showcase - Winter 2017

Innovation Showcase – Winter 2017

As airports continue to embrace innovation to improve the passenger experience, Ryan Ghee takes a look at some of the most recent and eye-catching initiatives.

Montréal-Trudeau’s increasing focus on passenger experience

Montréal-Trudeau’s increasing focus on passenger experience

Enhancing the passenger experience and implementing innovative solutions continues to be an important focus for Montréal-Trudeau Airport, as it seeks to add capacity and meet growing demand. Philippe Rainville, President and CEO, Aéroports de Montréal, outlines developments to Marta Dimitrova.