Passenger

Manchester Airport introduces AirPortr baggage delivery service

Manchester Airport introduces AirPortr baggage delivery service

Manchester Airports Group has announced a new partnership with travel technology scaleup AirPortr to expand home bag check-in and delivery services to Manchester Airport.

Schiphol Airport rolls out Internet of Things applications

Schiphol Airport rolls out Internet of Things applications

Amsterdam Airport Schiphol has announced the roll-out of its own network for Internet of Things applications at the airport. The network offers coverage in all public areas such as the arrival and departure halls, lounges, piers and Schiphol Plaza, and in non-public areas such as the baggage basements and aprons.

Fraport trials AI-powered autonomous robot at Frankfurt Airport

Fraport trials AI-powered autonomous robot at Frankfurt Airport

Frankfurt Airport has introduced a new self-driving guide robot, called YAPE, to accompany passengers to their gates and help them transport their luggage.

Innovation Showcase – Autumn 2019

Innovation Showcase – Autumn 2019

In response to growing passenger numbers, airports around Europe and beyond are implementing a raft of technologies to streamline the passenger experience – from digital signage and chatbots to reusable RFID bag tags. Report by Marta Dimitrova

Innovation Showcase – Summer 2019

Innovation Showcase – Summer 2019

CT security scanners, mobile apps, new payment platforms, and robotic concierges provide further evidence of the progressive approach to the passenger experience being taken among Europe’s airports. By Marta Dimitrova