Passenger

Innovation Showcase

Innovation Showcase

Ongoing efforts to streamline the passenger experience have seen Europe’s airports invest in a raft of new technologies and digital channels in recent months. Ryan Ghee provides a round-up.

Making airport processes ‘easier, more efficient and more comfortable for passengers’

Making airport processes ‘easier, more efficient and more comfortable for passengers’

An interview with Michael Tan, President & Chairman of the Board, Scarabee Aviation Group. By Ross Falconer.

Bringing industry-leading solutions and technology to airport baggage handling

Bringing industry-leading solutions and technology to airport baggage handling

Last year was a significant year for the development of smart, digital airport solutions aimed at improving the passenger experience. “For Vanderlande this has meant widening our scope to include passenger security solutions and focusing on high-level controls, such as our VIBES software,” comments Andrew Manship, Executive Vice President Airports, Vanderlande.

Amsterdam Schiphol trials biometric boarding solution

Amsterdam Schiphol trials biometric boarding solution

Amsterdam Airport Schiphol has launched a three-month initiative alongside KLM, in which it is testing facial recognition to expedite the passenger boarding process.

Top 5 fun events at airports in 2017 so far

Top 5 fun events at airports in 2017 so far

The beginning of 2017 brings joy and excitement to passengers, as leading airports around the world come up with innovative and creative ways to keep their passengers entertained. Here, Airport Business highlights five fun activities airports have introduced to enhance the passenger experience so far in 2017.