Fraport and Lufthansa launch digital shopping experience

Fraport and Lufthansa have partnered to create new digital shopping possibilities for travellers at Frankfurt Airport. The ‘Lounge Shopping’ initiative is the first joint service platform available in selected Lufthansa lounges at Frankfurt Airport.

Fraport and Lufthansa have launched ‘Lounge Shopping’ at Frankfurt Airport

Fraport and Lufthansa have launched ‘Lounge Shopping’ at Frankfurt Airport, which enables passengers to use iPads for purchasing exclusive products from airport stores and have them delivered within half an hour.

The platform enables passengers to use iPads for purchasing exclusive products from airport stores and have them delivered within half an hour. The online product range extends from fine delicacies and spirits or fashionable accessories to practical travel goods and leather goods.

The product range will be further expanded in the coming months. Meanwhile, in addition to ‘Lounge Shopping’ for departing travellers, a new ‘Inflight Shopping’ service for arriving passengers will also be introduced during the first quarter of this year. On long-haul flights to Frankfurt, Lufthansa passengers may purchase exclusive products from airport stores during their flight and collect them at the arrival gate immediately after landing.

Another digital service offered by Lufthansa and Fraport in the near future will be the new ‘Taste & Travel’ Gourmet Service. The airline’s passengers will be able to use iPads available in the check-in area and near security checkpoints to choose menus for delivery to their departure gate. These will be delivered in high quality, heat-insulating packaging thereby enabling travellers to enjoy their chosen meal while on the aircraft.

airport commercial retail conference exhibition

Learn more about digital innovations in the airport retail environment at the 25th ACI EUROPE Airport Commercial & Retail Conference & Exhibition, 11-13 April 2016, hosted by Helsinki Airport. The Fifth Working Session is themed: “What should the ideal airport shopper’s digital journey of today be like?” Confirmed speakers in this session include Stephan Uhrenbacher, CEO and founder, FLIO; Mark Bergsrud, CEO Grab; Heikki Koski, VP of Passenger Management, Helsinki Airport; George Demetriades, Director Information, Technology & Telecommunications Business Unit, Athens International Airport; Sacha Zackariya, CEO, The Change Group; and Ian Farnell, Head of Sales & Account Management, EMEA, Airport Solutions, Amadeus Services.

» Register for the 25th ACI EUROPE Airport Commercial & Retail Conference & Exhibition

» View the full conference programme

» Contact us to exhibit or sponsor


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