Passenger

KLIA: The Next Generation Hub

KLIA: The Next Generation Hub

In keeping with Kuala Lumpur International Airport’s (KLIA) ambition to become the ‘Next Generation Hub’, construction work is underway on the brand new passenger terminal – KLIA 2 – which is being built specifically to serve low-cost carriers. Ryan Ghee reports.

Enhancing the passenger experience

After economic and financial turmoil, extreme weather incidents and the volcanic ash crisis, the 2010 summer holiday season was keenly anticipated by passengers and airports alike. in a concerted effort to revise passenger perception of the airport experience, many of europe’s airports put on an ecletic range of innovative activities to engage travellers this past summer. Ross Falconer and Robert O’Meara report.

Tourism boom inspires Muscat Airport development

Oman’s Muscat International Airport is currently undergoing an ambitious modernisation, which will see the complete refurbishment of the current facilities and the addition of a brand new terminal in 2014. Ryan Ghee spoke to Wihaad Al-Harthy, marketing manager aeronautical and member of the Management Team, Oman Airports Management Company (OAMC).

Bordeaux’s low-cost terminal experiences early success

In the three months following the opening of Bordeaux Airport’s purpose-built low-cost terminal, more than 260,000 passengers passed through the facility – 23% of Bordeaux’s total traffic – as Europe’s two largest low-cost carriers transferred their operations to ‘billi’. Ryan Ghee spoke to Pascal Personne, CEO, Bordeaux Airport.

Russia’s forest fires disrupt Moscow air traffic

The forest and peat fires that swept across western and central Russia in July and August, costing many lives, were the result of the worst heat wave experienced for decades. It is estimated that around three million hectares of forest were destroyed, with a thick blanket of smog covering Moscow between 29 July and 12 August. Ross Falconer examines how the three airports comprising the Moscow Aviation Hub – Domodedovo, Sheremetyevo and Vnukovo – were affected.