Programmes like IATA One-ID and WEF’s Known Traveller Digital Identity (KTDI) aim at connecting travellers to airports, airlines and governments in a manner that is transforming the passenger’s experience inside and outside the airport ecosystem.
Q&A with Colin Smith, Founder and CEO of CHS Engineering
Averting the perfect storm created by a compliance deadline, emerging technology and limited resources
Advertising feature: Adapted GSE solutions for an increasingly complex and demanding ground handling sector
TCR understood 20 years ago that owning, managing and maintaining GSE was a specific area of expertise and that the core for the end user, be it a ground handler or an airline or an airport performing handling operations, was guaranteed availability and reliability of their equipment at all times to provide handling efficiently and concentrate on their own core handling business, in a worriless way.
TCR’s answer was the Operating Lease or Full Service Rental model, making the above possible by encompassing all issues related to GSE management whilst achieving a lower total cost of ownership: by avoiding inefficiencies, by providing an optimised GSE fleet mix in terms of models and size with contractually guaranteed availability and up-to-date service level, by improving punctuality through reliable GSE and by increasing flexibility. Full Service Rental rapidly became a valid alternative to GSE ownership, resulting in well-maintained and ready to use equipment, and, for ground handlers, avoidance of massive investments which are not always covered on the long run as the handling contracts typically have a duration of 3 to 5 years.
The handling industry and its complexity have evolved. Environmental constraints to comply with green policies, increased agility and solid safety guidelines whilst keeping a total cost of ownership as low as possible result in multifaceted GSE requirements. Customers expect more than just guaranteed GSE availability. The customised services depend on the type of handling operation and its specific challenges. In order to satisfy these complex expectations, GSE rental companies have to master strong expertise, to understand each customer’s specificity and to benefit from a large network of GSE to fulfill rapidly, when needed, any GSE request. TCR continuously adapts its offer and organisation to satisfy all those GSE challenges. Telematics, sharing of GSE, real time data management, reporting and GSE fleet consultancy are some of the services types that TCR offers to its customers on top of its original Full Service Model. An in-depth analysis with the client will result in recommendations to avoid economical and operational GSE related inefficiencies. “Each service is available independently but a catalyzer-effect will result from the perfect combination of selected GSE services,” says Jan De Leeuw, TCR Group Commercial Director.
A rental company has to be up-to-date with the new trends to offer relevant, holistic and long-term vision solutions. The innovation team at TCR aims at tracking new technologies ahead of the market to offer a strong added value to avoid threats that may result from unexpected disruptive innovations and always keeping in mind how to make customers stronger on the long run.
In March 2019, Aeroporti di Puglia signed an agreement for Full Service Rental and GSE maintenance to tackle the management of the airport GSE fleet in an innovative way: guaranteeing the renewal of the most obsolete vehicles and the daily availability of a predetermined number of vehicles; reducing the frequency of breakdowns and the unavailability of vehicles due to need for repairs thanks to the more efficient and effective management of the maintenance programme; improving its protection of the environment with the greater use of electric GSE or with the latest generation of endothermic engines and finally increasing the safety of passengers and operators thanks to the introduction of telematic control systems for vehicles and aircraft assisted approach devices based on the new IATA AHM913 regulation.
For Aeroporti di Puglia this agreement is part of a policy that sees it involved, as a modern public sector company managing services and infrastructures in favour of a community, in guiding its choices with the highest attention to socio-environmental aspects and to the transparency and fairness of management processes.
Only 10 weeks from now, inter airport South East Asia 2019 – the region’s airport equipment, technology and solutions platform featuring a dedicated area for Ground Support Equipment (GSE) as well as terminal solutions and more – will open its gates at Singapore EXPO from 27 February to 1 March 2019. inter airport South East Asia 2019 is part of the world’s premier exhibition for airport equipment, technology, security, design and services.
Over 155 leading airport suppliers, including Honeywell, ADB SAFEGATE, BlissFox, Vanderlande, ITW GSE, Rapiscan Systems, Honeywell, Siemens, Emerald, Goldhaber, Avionics Group, COBUS, TLD and German Airport Technology and Equipment, British Airport Services and Equipment Association will present a comprehensive range of equipment, services, security screening, check-in, baggage handling, IT systems, and displays of Ground Support Equipment (GSE) during the event. These suppliers will demonstrate live their latest solutions in addition to a range of innovative technologies research from Incheon Airport as well as other new start-ups in the industry.
The 2019 edition will also feature inclusive seminars and conference sessions alongside the exhibition as co-located events. SMART Airports South East Asia conference will run concurrently with inter airport South East Asia and provide delegates with stimulating topics and information, as well as the chance to network and hear from a wide range of influential speakers.
This year Smart Airport Design & Development focused on the latest technologies in SMART Airport IT Systems and SMART Airport Security Technologies. Learn from international experts how your airport can benefit from aviation & economic development.
Also, at the event, participants will meet with key groups such as the Civil Aviation Authority of Singapore on their plans for achieving more efficient airports; and U-Tapao Airport Authority which will present on its future airport plan.
Visitors will experience the latest Airport Cargo arrangement from Airport Authority of Thailand, as well as additional conferences and talks that create a unique collection of meetings during the South East Asian edition of inter airport.
Airport professionals from across the region including Korea International Airport, Angkasa Pura II will not only meet and experience the latest airport equipment and technologies, but will also have access to FREE educational content, including conferences and seminars from leading supplier Interroll, Hitzinger, and ElectroAir. This combination of activities will be unrivalled in the region.
As always, throughout the world, inter airport has been at the forefront of the quest to improve airport operations and efficiency. The event will enable airports in the region to obtain an international “Best Practice” standard. This way not only will airports experience leading equipment and airport technologies during the three days, but will also have access to industry updates. The show will act as a focal point for the further enhancement and development of the industry.
To attend inter airport South East Asia, visitors are urged to pre-register via www.interairport-southeastasia.com. Pre-registering will enable visitors to avoid queues and the $50 “walk in” fee on the door.