Interviews

Glasgow Airport focused on ‘route development, excellent customer service, and continued investment’

Glasgow Airport focused on ‘route development, excellent customer service, and continued investment’

2014 marked a real step-change both for Glasgow Airport and for the city itself. The year was punctuated by a series of major events, including the 2014 Commonwealth Games and the Ryder Cup, and the airport’s successes in terms of route growth, terminal investment, and sustainable development, led to it being commended in the ‘5-10 million passenger’ category at this year’s ACI EUROPE Best Airport Awards. Francois Bourienne, Commercial Director, Glasgow Airport, spoke to Ross Falconer.

Hamburg Airport’s dedication to innovation, CSR and long-haul route development

Hamburg Airport’s dedication to innovation, CSR and long-haul route development

After notable success in recent years, Hamburg Airport is on track to handle 15 million annual passengers for the first time this year. Central to this growth is route expansion, sustainable and corporate programmes, and innovation, all of which led to it being commended in the ‘10-25 million passenger’ category at this year’s ACI EUROPE Best Airport Awards. Michael Eggenschwiler, CEO Hamburg Airport, spoke to Samantha Jenkins.

Tallinn’s creative approach enhances customer experience

Tallinn’s creative approach enhances customer experience

Tallinn Airport is experiencing traffic growth, new route development, and has enhanced the passenger experience with its creatively transformed terminal interiors. It was commended in the ‘Under 5 million passengers’ category at this year’s ACI EUROPE Best Airport Awards. Rein Loik, CEO Tallinn Airport, spoke to Ross Falconer.

AviAlliance focused on bringing added value and long-term growth to its airport investment portfolio

AviAlliance is one of the world’s leading private industrial airport investors and managers. Its balanced portfolio currently comprises shareholdings in five airports – Athens, Budapest, Düsseldorf, Hamburg, and Tirana – which together handled 62.8 million passengers in 2014. AviAlliance Managing Directors Holger Linkweiler and Gerhard Schroeder outlined the company’s strategy and investment criteria to Ross Falconer.

EASA spreads its wings: Reaching out to Europe’s airports

EASA spreads its wings: Reaching out to Europe’s airports

The European Aviation Safety Agency (EASA) is embracing its new, wider scope, with an inclusive approach that reaches out to all stakeholders. Executive Director Patrick Ky took some time out of the recent EASA-FAA International Aviation Safety Conference for a walk in the Botanical Garden of Brussels, to explain the renewed EASA vision to Amy Hanna.