Commercial

Turning industry challenges into profitable opportunities

Turning industry challenges into profitable opportunities

Danae Vogiatzi was recently appointed Chair of the ACI EUROPE Commercial Forum and is manager of retail services at Athens International Airport. Vogiatzi told Michelle Meineke how the industry will need to react positively to current adversity and how cultural spirit in the retail mix is paramount, as globalisation of travel retail becomes increasingly evident.

ADR expecting a retail boost

Aeroporti di Roma’s (AdR) retail sales have grown from €190 million in 2004 to €280 million in 2007 across Rome Fiumicino and Ciampino airports. That constitutes a 48% increase, with a 20% increase in spend per passenger across both retail (+23%) and food and beverage (+14%). Andrea Belardini, EVP, outlined details of AdR’s retail expansion and the importance of F&B to Michelle Meineke.

FX innovations: ‘the next level’

Major foreign exchange providers, such as American Express (AMEX), International Currency Exchange (ICE) and Travelex, are exploring new strategies and markets in their drive to take foreign exchange services at airports to the next level. Michelle Meineke reports.

Airport parking – harnessing the internet to drive revenues

The role of pre-booking and the internet in airport parking is currently huge and shows no sign of decreasing. The UK has led the charge – first in call-centre reservations, and now in internet services. “It’s probably no exaggeration to say that in peak season, most people who have parked in long stay parking at UK airports will have pre-booked their space,” said Theresa Hughes, managing director, Chauntry. Ross Falconer reports.

SSP Finland secures Helsinki-Vantaa contract

SSP Finland has won the competitive tender at Helsinki-Vantaa’s domestic terminal, which will see it operate four airside and landside units, including a restaurant, café and bars. SSP has also announced plans to open a number of additional bars and cafés in the airport’s international terminal. Ross Falconer reports.