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Airport Commercial & Retailing Articles
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April, 2013Commercial ingenuity and originality
ACI EUROPE’s 22nd Airport Trading Conference and Exhibition this year addresses ‘Collaboration and innovation to enhance the volume and quality of commercial opportunities for the passenger’, in recognition of the parts that profitable partnerships, creative concepts and cutting-edge technologies play in non-aeronautical airport operations. Amy Hanna highlights the latest innovations enhancing the passenger experience in the industry’s booming commercial sector.
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June, 2012Engaging the air-travel consumer through technology and innovation
The 21st ACI EUROPE Airport Trading Conference & Exhibition, hosted by Oslo Airport, took place from 23 to 25 April. The event was attended by more than 350 delegates, highlighting the importance of commercial revenues to airports of all sizes. Airport retail is performing strongly, with global travel retail sales totalling US$46 billion (€37bn) in 2011 – up +17.9% on the previous year. Looking ahead, a further rise to annual sales of US$64 billion (€51bn) is expected in 2015. Indeed, retail remains the biggest source of non-aeronautical revenues for airports. ACI EUROPE figures show that commercial revenues have been resilient amid the global financial crisis, growing by +15% (€2.5 billion) in 2010.
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April, 2012DAA’s car park expertise
Car Parks DAA leads the way in the management of international airport car parks. It is the only specialist in this field which commercially and profitably manages its own airport car parks. It understands what airport car park users want. And it knows how to meet their needs in a profitable manner for the airport operator.
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March, 2012SSP’s new Oslo outlets open
Visitors to this year’s ACI EUROPE Airport Trading Conference and Exhibition will be among the first to be able to visit SSP’s newly opened cafés and restaurants at Oslo Airport.
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March, 2012ETRC Alcohol Code of Conduct signals commitment to responsible retailing
The European Travel Retail Council (ETRC) has launched an Alcohol Code of Conduct to promote the responsible consumption of alcohol, and to safeguard and demonstrate the responsible and ethical behaviour of all relevant business operators in duty free and travel retail. Erik Juul-Mortensen, Vice President, ETRC, and President of the Tax Free World Association (TFWA), outlined the strategy to Ross Falconer.
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March, 2012Oslo T2 to generate increased commercial opportunities
As the T2 development advances at Oslo Airport – host of the 21st ACI EUROPE Airport Trading Conference & Exhibition, 23-25 April – a significant focus is being placed on the commercial prospects that will be presented as a result of the terminal’s expansion. Ryan Ghee discussed the commercial strategy with Espen Ettre, Director Property & Commercial Development, Oslo Airport.
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June, 2011Innovation to drive commercial business
The 20th ACI EUROPE Airport Trading Conference and Exhibition, this year hosted by DAA, took place in Dublin from 4 to 6 April. It was an appropriate venue – Ireland is, of course, where duty free began, at Shannon Airport in 1947, and Dublin Airport itself recently opened its spectacular new Terminal 2, which is notable for its impressive retail offer. Ross Falconer reports.
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April, 2011ETRC dedicated to overcoming travel retail challenges
While a steady increase in passenger numbers and the impending first stage lifting of the restrictions on liquids, aerosols and gels (LAGs) may indicate a positive outlook for travel retail, the industry is still facing a number of significant challenges. Ryan Ghee spoke to Frank O’Connell, president of the European Travel Retail Council (ETRC).
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April, 2011Making a difference
Rick Stavast of SSP explains how new technologies are being used to transform the airport passenger experience.
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April, 2011Commercial development ‘critical’ to DAA growth
The innovative retail and food & beverage (F&B) offering that is available in Dublin Airport’s new Terminal 2 serves to highlight the Dublin Airport Authority’s (DAA) dedication to commercial growth. Ryan Ghee spoke to Paul Neeson, director retail, DAA.
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July, 2010One bag rule severely impacting retail revenues
The one cabin bag rule being implemented in varying degrees by some low-cost carriers is causing confusion and consternation among travellers and is severely impacting airport retail revenues. Sarah Branquinho, Business Development & External Affairs Director, World Duty Free and Aldeasa, is working closely with ACI EUROPE on the issue. She spoke to Ross Falconer.
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July, 2010Airport Trading Conference: Captivating the consumer
The 19th ACI EUROPE Airport Trading Conference and Exhibition was held in Malta from 26 to 28 April. Taking place in the immediate aftermath of the volcanic ash crisis, the event addressed the impact of European air space being paralysed for six days, alongside industry threats such as World Health Organization (WHO) proposals to ban duty free liquor and tobacco sales, cabin bag restrictions and security issues. Ross Falconer reports.
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March, 2010Optimism for travel retail despite the testing times
With the imposition of the single bag carry-on rule, the restrictions on Liquids, Aerosols and Gels (LAGs) and the World Health Organization’s proposal to ban duty free tobacco sales, recent months have proved to be tough for the travel retail sector. Ryan Ghee spoke to Frank O’Connell, President of the European Travel Retail Council (ETRC), and Olivier Jankovec, Director General, ACI EUROPE.
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October, 2009‘A vision to become the European hub of choice’
An interview with John Holland-Kaye, the new Commercial and Strategy Director, BAA Airports Ltd
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October, 2009Malta focuses on developing commercial activities
Malta International Airport will host the 19th ACI EUROPE Airport Trading Conference and Exhibition, which takes place at the Mediterranean Conference Centre, Valletta, on 26-28 April 2010. The airport’s €5 million terminal expansion plan includes an overhaul of the retail, catering and security areas, resulting in significant capacity increases both landside and airside. Having opened in mid-June, the airport expects to see commercial revenues accounting for almost one third of the total business by the end of next year. Louise Driscoll reports.
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June, 2009Commercial revenues at Europe’s airports increasingly embattled
The 12th meeting of the ACI EUROPE Commercial Forum was held in Porto on 20 April, preceding the 18th ACI EUROPE Trading Conference & Exhibition. Ross Falconer and Robert O’Meara report. Additional reporting by Danielle Michel.
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October, 2008Brussels Pier A: ‘total shopping experience’
The new retail space incorporates luxury with high street shopping brands, to cater for both the business and budget traveller.
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June, 2008Turning industry challenges into profitable opportunities
Danae Vogiatzi was recently appointed Chair of the ACI EUROPE Commercial Forum and is manager of retail services at Athens International Airport. Vogiatzi told Michelle Meineke how the industry will need to react positively to current adversity and how cultural spirit in the retail mix is paramount, as globalisation of travel retail becomes increasingly evident.
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February, 2008ADR expecting a retail boost
Aeroporti di Roma’s (AdR) retail sales have grown from €190 million in 2004 to €280 million in 2007 across Rome Fiumicino and Ciampino airports. That constitutes a 48% increase, with a 20% increase in spend per passenger across both retail (+23%) and food and beverage (+14%). Andrea Belardini, EVP, outlined details of AdR’s retail expansion and the importance of F&B to Michelle Meineke.
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February, 2008FX innovations: ‘the next level’
Major foreign exchange providers, such as American Express (AMEX), International Currency Exchange (ICE) and Travelex, are exploring new strategies and markets in their drive to take foreign exchange services at airports to the next level. Michelle Meineke reports.
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