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Airport Case Studies Articles
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April, 2013First summer ‘avalanche’ will be true test for new Gibraltar airport
The new £85 million airport has changed the face of air travel in Gibraltar. As well as boasting innovative architecture, designed to deliver an optimal passenger experience amidst extraordinary natural beauty, the terminal has generated a wide range of possibilities for new routes from all across Europe. Gibraltar Airport’s Air Terminal Director Terence Lopez explained that GIB’s priority is now preparing for the busy summer months ahead. Amy Hanna reports.
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April, 2013Putting the passenger at the heart of Hamburg Airport
In 2012, Hamburg Airport handled a record 13.7 million passengers. This year, its strategy is focused on delivering its best airport experience yet. Michael Eggenschwiler, CEO, explained to Amy Hanna how the airport is keeping the passenger at the heart of its business.
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April, 2013Aéroports de Lyon’s ambitious plan for expansion
When the expansion of Lyon-Saint Exupéry is completed its passenger capacity will increase by 50%, and with its new and improved low-cost Terminal 3 just the tip of the iceberg in its plans for expansion, it seems Aéroports de Lyon’s ambition knows no bounds. CEO Philippe Bernand explained to Amy Hanna how this year’s host of ACI EUROPE’s Regional Airports’ Conference and Exhibition is embracing every opportunity that Europe’s aviation industry has to offer.
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April, 2013New routes and LCCs key to Pau Pyrenees’ strategy
Located at the centre of the France’s Aquitaine region, Pau Pyrénées Airport is a key gateway for business travellers, pilgrim passengers and equine traffic. Now, as the airport enters a period of restructure across its air travel network, it is exploring opportunities for new routes from across the continent. Airport Manager Jean-Luc Cohen outlined the airport’s expansion strategy to Amy Hanna.
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April, 2013Aéroports de Paris pursues the perfect passenger experience
Last year saw a record series of successes for Aéroports de Paris. Highest ever passenger numbers at Paris-Charles de Gaulle Airport contributed to a +5.6% increase in its overall revenue of €2.64 billion, while 2012 also saw the acquisition of a 38% share in TAV Airports. Today, renovations at Paris-Orly and Charles de Gaulle are underway as part of its Horizon 2018 initiative to deliver an extraordinary airport journey. Recently appointed Chairman and CEO Augustin de Romanet explained to Amy Hanna his vision for further success.
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April, 2013RAK Airport expansion to meet vision for long-term growth
The emirate of Ras Al Khaimah is located in the northern part of the UAE. It continues to see strong growth in tourism, and Ras Al Khaimah International Airport is delivering a master plan that will increase terminal capacity and enhance the passenger experience. CEO Andrew Gower spoke to Ross Falconer.
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April, 2013New Queen Alia International terminal to boost tourism
The vibrant, dynamic nation of Jordan is experiencing strong economic growth. The increasing number of travellers to the Kingdom has prompted infrastructure developments such as the recently opened new terminal at Queen Alia International Airport, which is operated by Airport International Group (AIG). Its CEO Kjeld Binger spoke to Ross Falconer.
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April, 2013New Muscat and Salalah terminals to meet strong passenger growth
Oman Airports Management Company (OAMC) is experiencing strong growth at its airports. Muscat International Airport saw throughput reach a record 7.5 million passengers in 2012 – a +16% increase year-on-year. Meanwhile, Salalah Airport – a growing tourist destination – handled more than 600,000 passengers, representing a rise of +23% on the previous year. New terminal developments at both airports are set to enhance the passenger experience. Callum Tennent spoke with Vic Allen, Acting CEO, OAMC.
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April, 2013Dubai International opens dedicated A380 concourse
Dubai’s aviation model has been instrumental in driving Dubai International Airport’s phenomenal growth. A liberalised aviation policy, supportive government and coordinated approach means Dubai Airports is able to react quickly to the marketplace. Significantly, Concourse A – the world’s first purpose-built A380 facility – was recently opened, and further developments are underway. Callum Tennent reports.
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November, 2012Schiphol’s award-winning passenger focus
Schiphol Group, host of Airport Exchange 2012, has enjoyed a successful year, in which Amsterdam Airport Schiphol will handle more than 50 million passengers for the first time. Jos Nijhuis, CEO, Schiphol Group, outlined his strategic vision to Ross Falconer.
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November, 2012Brussels prepares for long-haul growth
In December 2009, Brussels Airport’s home carrier Brussels Airlines went from being an unaligned airline without a clear future to becoming a fully-fledged member of Star Alliance. Overnight, Belgium’s capital airport had become a Star Alliance hub with the future set on growth. Although Brussels is located in a competitive part of Europe, the airport can now exploit its location as the westernmost Star Alliance hub in the core of Europe, located between the two SkyTeam hubs in Amsterdam and Paris, by attracting Star Alliance airlines. Andreas Akerman reports.
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October, 2012Setting a benchmark in passenger comfort
Boasting a variety of innovative features, the new Satellite S4 at Paris-Charles de Gaulle (CDG) has been designed to provide a relaxing environment, reflective of the city of Paris itself. Ryan Ghee reports.
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June, 2012AdP’s focus on passenger satisfaction
Aéroports de Paris launched its Passenger Experience Survey in 2006, as part of its proactive approach to achieving customer service excellence. More than 56,000 passengers will participate in the survey in 2012. François Rubichon, Chief Operating Officer, outlined the Aéroports de Paris customer service strategy to Ross Falconer.
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June, 2012The bounceback brewing at Bratislava
Following a period of significant growth, which saw throughput peak at 2.2 million in 2008, Bratislava Airport entered a period of consolidation. Around 1.6 million passengers were handled in 2011 – a year that featured positive trends in charter and cargo traffic. With renewed vigour in hand, a priority in 2012 is completing the second phase of the new passenger terminal. Maroš Jančula, CEO, Bratislava Airport, outlined his strategy to Ross Falconer.
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June, 2012Novosibirsk Tolmachevo: Siberia’s gateway
The largest airport in the Urals, Novosibirsk Tolmachevo Airport is a transit hub on major routes between Europe and Asia. Magdalena Anna Fas reports.
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June, 2012Ekaterinburg Koltsovo Airport: The Golden Middle
Ekaterinburg Koltsovo Airport is Russia’s fifth largest airport in terms of traffic volume. Implementing a large-scale reconstruction project, with the RENOVA Group as its strategic investor, Koltsovo has become a powerful and convenient regional transport and logistics node. Magdalena Anna Fas reports.
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June, 2012Building on a record-breaking year
The 1.4 million passengers who passed through St. John’s International Airport in 2011 was a record number and with regional trade and tourism booming, the airport is predicting further growth for the foreseeable future. Ryan Ghee spoke to Keith Collins, President & CEO, St. John’s International Airport Authority.
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June, 2012Automating the airport experience
Thanks to a significant investment in new technology by Aéroports de Montréal (ADM), passengers travelling through Montréal-Trudeau Airport can now make use of a variety of innovations, including automated border control, self-service bag drop, real-time queue measurement, and an award-winning mobile website. Ryan Ghee reports.
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June, 2012Expansion 2012 to support EIA’s growth
With the first two phases of the Expansion 2012 project complete, Edmonton International Airport (EIA) remains on track to achieve its aim of handling 9 million annual passengers by 2020. Ryan Ghee reports.
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June, 2012Moscow Domodedovo: Comprehensive makeover by 2020
Having celebrated its 50th anniversary in April, Moscow Domodedovo is planning further developments, with around €2.5 billion to be invested in the airport in the period to 2020. Magdalena Anna Fas reports.
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