Manchester Airport introduces AirPortr baggage delivery service

Manchester Airports Group (MAG) has announced a new partnership with travel technology scaleup AirPortr to expand home bag check-in and delivery services to Manchester Airport.

The service enables customers to have bags collected from their home, where travel documents are scanned and validated, powered by AirPortr’s technology to complete the check-in process.

The collaboration sits as part of the airport group’s ambition to enhance and digitalise the passenger journey and to diversify into new airport services. In addition, this project is the first time AirPortr has collaborated with an airport operator, to fully integrate baggage services within the airport’s infrastructure, entirely segregating bags from traditional landside check-in areas, with off-site processing and tagging for multiple airlines.

The service enables customers to have bags collected from their home, where travel documents are scanned and validated, powered by AirPortr’s technology to complete the check-in process. Real-time driver and bag tracking are provided throughout the journey, giving passengers peace of mind that their luggage has arrived safely at the airport.

Digital bag tags are then issued when bags are delivered into the system and will be next seen by the passenger when they arrive at their final destination. The service means passengers can head straight to security when they arrive at the airport, skipping the check-in or bag drop process entirely and transforming the baggage experience.

The service can be booked directly via MAG’s website, alongside other products such as fast-track security, car parking and lounges. Alternatively, passengers can book directly with AirPortr or via participating airlines. The service is available from £20 for one item of luggage, with extra pieces costing £7 each.

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