Bristol and Sevilla airports were joint winners of this year’s ACI EUROPE Best Airport Award in the ‘5-10 million passengers category’. Pictured are: Javier Marín, Managing Director of Regulated Business, Aena; Jesús Caballero, Director, Sevilla Airport; Iulia Niculică, Partnerships Manager, European Travel Commission; Nigel Scott, Business Development Director, Bristol Airport; and Isabelle Whiteman, Head of Marketing, Bristol Airport.
Bristol Airport was joint winner of this year’s ACI EUROPE Best Airport Award in the ‘5-10 million passengers category’.
The awards judges recognised Bristol for its continued investments in infrastructure, staff training and increased public transport links. The airport was also selected for its new security search facility, which has improved the passenger experience at security control, allowing Bristol to achieve its highest ASQ score for all security indicators. The judges appreciated the airport’s commitment to facilitating the needs of passengers with reduced mobility, and its environmental strategy towards carbon neutrality, which it aims to achieve by 2030.
“It is a huge honour to be voted the best airport of our size in Europe by a panel of independent experts,” says Nigel Scott, Business Development Director, Bristol Airport. “This award is recognition of the hard work, passion and commitment of the team at Bristol Airport to delivering on our promise to passengers that ‘amazing journeys start here’. The judges were particularly impressed by our investment in facilities to enhance the customer experience, public transport improvements and special assistance initiatives such as becoming ‘autism friendly’. From the airlines which connect us with over 125 destinations around the world to our business partners who help to deliver a seamless customer experience, everyone in the Bristol Airport community can be proud of this achievement.”
Looking ahead, work has started on developing a new master plan setting out how the airport could serve around 20 million passengers a year by the mid-2040s. Bristol Airport handled a record 8.1 million passengers in 2017, an 8% increase on the previous year, and has built on that with further growth in 2018. The latest figures show that almost one million passengers were welcomed in August, making it the busiest month in the airport’s history. This took traffic during the summer to over 1.8 million – a 6.7% increase on 2017.
