Bristol Airport has launched a trial of new self-service bag drop technology for passengers flying with easyJet to reduce processing time and queueing.
Twelve self-service kiosks and four bag drop desks have been installed within the easyJet check-in area in the terminal, and staff at the airport is available to offer guidance and assistance to passengers throughout the trial.
Phil Holder, Head of Operations Support at Bristol Airport, says: “The trial is already speeding up the process for passengers and the initial feedback has been very positive. We are always looking for ways to improve the passenger experience and this trial is an example of how the latest technology can enhance the airport journey.”
Ali Gayward, UK Country Manager at easyJet, adds: “We recognise that our customers’ airport experience is a hugely important part of their overall journey and so we are delighted to be part of Bristol Airport’s self-service bag drop trial. As we approach the summer, our busiest time of the year, we want our customers to have a seamless journey through the airport, enabling their summer holidays to get off to the best of starts.”