SSP has opened a new Starbucks store in London Gatwick’s South Terminal. It has been designed to meet the needs of travelling customers, with the menu including a wide range of grab-and-go items, alongside selections for those with more time to spare.
There are also digital features, including wireless charging zones, and customers can utilise Gatwick’s free WiFi. Meanwhile, the shape of the walkways and curved surfaces reflects airport design features, such as luggage carousels and runways.
“The opening of this new Starbucks store at Gatwick perfectly complements our existing line-up of shops and restaurants,” says Guy Stephenson, Gatwick’s Chief Commercial Officer. “Our passengers want fast and reliable service from brands they trust as they travel across the globe, so Starbucks coffee, recognised the world over, will be very well received. This opening further adds to the wealth of food and drink choices at Gatwick – with passengers able to have takeaway options from all restaurants or receive their order within 15 minutes when dining in.”
Simon Smith, CEO of SSP UK, adds: “We’re delighted to have been chosen to operate a fantastic new Starbucks coffee shop in the newly-developed South Terminal area at Gatwick, and to be building on our successful relationship with one of the UK’s most prestigious airports.”
Hear more from both Gatwick Airport and SSP at the 26th ACI EUROPE Airport Commercial & Retail Conference & Exhibition, hosted by Aéroport Nice Côte d’Azur and taking place on 3-5 April 2017 at the Hyatt Regency Nice Palais de la Méditerranée. Rachel Bulford, Head of Retail, Gatwick Airport, is chairing the First Working Session “Is there a big problem in the airport retail space? Are conversion rates and yields performing far below expectations?” Meanwhile, Gerard Donofrio, Managing Director, SSP France, is participating in the Fourth Working Session “Is F&B both underperforming but, at the same time, the great hope for the future?”