Frankfurt Airport app aims to personalise travel experience

Frankfurt Airport app aims to personalise travel experience

Travellers departing from Frankfurt Airport can use the new app to find their way around the airport, as well as to receive gate and boarding updates.

The app, which is already available for free on Android and will soon be available for iOS devices, is available in German and English, as well as, for the first time, Mandarin for Chinese travellers.

Passengers can use the app to find out information ahead of their trip, such as how to get to Frankfurt Airport and on-site parking options. Once they are at the airport, users can choose to receive flight updates and information on gate changes via automatic push notifications. The app also offers vouchers for retail stores, as well as a navigation feature to help users find their way around the airport.

Nicole Ebner, Senior Executive Manager Business Development, Retail and Properties at Fraport AG, said: “Frankfurt Airport is one of the largest and most important hubs worldwide. Therefore, it is our goal to offer an app that meets the individual needs of passengers and offers them the best service possible.”

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